3rd Line IT Engineer – Doncaster – £35,000

Ada Meher Limited; Doncaster; On-site; GBP 40,000 - 54,000; Full time

Job summary

Ada Meher Limited in Doncaster is recruiting a 3rd Line IT Engineer to strengthen internal technical operations. This hands-on role requires ownership, problem-solving and acting as the go-to resource across infrastructure, Windows & Linux servers, and core business systems.

You will work on-site five days a week with some flexibility. The role offers autonomy, progression opportunities and bonuses, with a proactive team focusing on resilience and efficiency.

Qualifications

• Demonstrable experience in a 3rd Line / L3 Support role.
• Strong background in Windows Server administration & support.
• Some exposure to Linux systems.
• Experience with virtualization technologies (VMware, Hyper‑V, etc.).
• A proactive mindset and the confidence to work autonomously.
• Strong communication skills and the ability to translate technical detail into business impact.

Responsibilities

• Provide 3rd Line support across core IT systems and infrastructure.
• Administer and troubleshoot Windows Server environments.
• Support virtualization platforms and related infrastructure.
• Investigate issues, propose solutions and drive improvements across the estate.

Skills

3rd Line Support

Windows Server Admin

Linux exposure

Autonomy

Communication skills

Tools

VMware

Hyper-V

Job description

Ada Meher is partnered with a long‑established insurance provider in Doncaster as they look to hire a 3rd Line IT Engineer to strengthen their internal technical operations. This is a hands‑on role for someone who enjoys taking ownership, solving complex problems, and acting as the go‑to technical resource across infrastructure, Windows & Linux servers, and core business systems.

Whilst this role is required to work on‑site at their office in Doncaster five days a week, you can expect some flexibility in hours and a close‑knit technical team. The position offers genuine autonomy as the business wants someone proactive, curious, and confident enough to investigate issues, propose solutions, and independently drive improvements across their estate.

The successful candidate can expect to work across 3rd Line support across core IT systems and infrastructure, administration and troubleshooting of Windows Server environments as well as supporting virtualisation platforms. This role would suit someone who thrives on independence - someone who can be given a problem and trusted to go away, figure it out, and deliver a robust solution. In exchange, you will be offered genuine progression opportunities as well as a number of bonus incentives.

• Demonstrable experience in a 3rd Line / L3 Support role
• Strong background in Windows Server administration & support
• Some exposure to Linux systems
• Experience with virtualisation technologies (VMware, Hyper‑V, etc.)
• A proactive mindset and the confidence to work autonomously
• Strong communication skills and the ability to translate technical detail into business impact

As well as the opportunity to step into a stable, well‑respected organisation where your work directly improves operational resilience and efficiency, you will also find flexibility around working hours, incentives & bonus schemes, a supportive team, and significant ownership over your technical domain, this is an ideal role for an engineer who wants to make a meaningful impact without layers of bureaucracy.

We are looking to hire for this role ASAP and shortlisting has already begun.