3rd Line IT Engineer

Ada Meher Limited; Doncaster; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Autonomous Work

Bonus Scheme

Flexible Hours

Overtime available

On‑Site Gym

Job summary

Ada Meher Limited in Doncaster is seeking a hands-on 3rd Line IT Engineer to strengthen internal technical operations, owning complex issues across infrastructure, Windows and Linux servers, and core business systems.

This on-site role is five days a week with flexible hours, offering genuine autonomy to investigate issues, propose improvements, drive technology changes, and act as the go-to technical resource for the business. Shortlisting has begun.

Qualifications

• Demonstrable experience in a 3rd Line / L3 Support role.
• Strong background in Windows Server administration & support.
• Some exposure to Linux systems.
• Experience with virtualization technologies (VMware, Hyper‑V, etc.)
• Proactive mindset and ability to work autonomously.
• Strong communication skills with ability to translate tech to business impact.

Responsibilities

• Provide 3rd line / L3 support across core IT systems and infrastructure.
• Administer and troubleshoot Windows Server environments.
• Support virtualization platforms (VMware, Hyper‑V).
• Translate technical detail into business impact.

Skills

3rd Line Support

Windows Server admin

Strong communication

Problem solving

Tools

VMware

Hyper-V

Linux

Job description

3rd Line IT Engineer – Doncaster – £35,000

• Autonomous Work
• Bonus Scheme
• Flexible Hours
• Overtime available
• On‑Site Gym

Ada Meher is partnered with a long‑established insurance provider in Doncaster as they look to hire a 3rd Line IT Engineer to strengthen their internal technical operations. This is a hands‑on role for someone who enjoys taking ownership, solving complex problems, and acting as the go‑to technical resource across infrastructure, Windows & Linux servers, and core business systems.

Whilst this role is required to work on‑site at their office in Doncaster five days a week, you can expect some flexibility in hours and a close‑knit technical team. The position offers genuine autonomy as the business wants someone proactive, curious, and confident enough to investigate issues, propose solutions, and independently drive improvements across their estate.

The successful candidate can expect to work across 3rd Line support across core IT systems and infrastructure, administration and troubleshooting of Windows Server environments as well as supporting virtualisation platforms. This role would suit someone who thrives on independence - someone who can be given a problem and trusted to go away, figure it out, and deliver a robust solution. In exchange, you will be offered genuine progression opportunities as well as a number of bonus incentives.

To Be Considered…

• Demonstrable experience in a 3rd Line / L3 Support role
• Strong background in Windows Server administration & support
• Some exposure to Linux systems
• Experience with virtualisation technologies (VMware, Hyper‑V, etc.)
• A proactive mindset and the confidence to work autonomously
• Strong communication skills and the ability to translate technical detail into business impact

As well as the opportunity to step into a stable, well‑respected organisation where your work directly improves operational resilience and efficiency, you will also find flexibility around working hours, incentives & bonus schemes, a supportive team, and significant ownership over your technical domain, this is an ideal role for an engineer who wants to make a meaningful impact without layers of bureaucracy.

We are looking to hire for this role ASAP and shortlisting has already begun.