3rd Line Engineer/Team Leader

TN United Kingdom; London; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

An established industry player is on the lookout for a dedicated 3rd Line Engineer to join their dynamic team. This role offers the opportunity to work in a supportive environment where you can mentor junior engineers and lead projects that make a real impact. With a competitive salary and a blend of office and remote work, this position is perfect for someone looking to grow their career within a successful Managed Service Provider. If you have a passion for technology and a commitment to excellence, this could be your next big opportunity.

Benefits

25 days holiday plus public holidays

Pension

Flexible working hours

Qualifications

• Mindset for long-term commitment in a permanent position.
• Ability to provide escalation support and mentor junior engineers.

Responsibilities

• Serve as the point of contact for escalation support.
• Carry out projects remotely and mentor junior engineers.

Skills

3rd Line Support

Mentoring

Project Management

Job description

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About the Company

The company was founded in 2007 by media and technology entrepreneurs, along with infrastructure and technology experts. Their vision is to become the leading supplier of IT support and outsourcing services for London-based businesses.

Job Role

Our client is seeking an enthusiastic, motivated, and well-presented 3rd Line Engineer with at least 6 years of experience in a similar role. The ideal candidate is looking for a long-term, permanent position within an established and successful MSP. As a 3rd Line Engineer/Team Leader, you will serve as the point of contact for escalation support, carry out projects remotely, and mentor junior engineers.

Salary and Benefits

The salary range is £50,000-55,000, depending on experience. Benefits include 25 days of holiday plus public holidays, pension, and other perks.

Company Details

Type: Managed Service Provider

Location: London Bridge - 4 days in the office and 1 day remote work.