18hr Seasonal Keyholder

Experience Guildford; Guildford; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Paid holiday

Staff discount

Free NEOM product monthly

Job summary

NEOM Wellbeing in Guildford is seeking a Seasonal Keyholder for 18 hours a week over the festive period. You will open and close the store, drive sales, demonstrate products, and deliver an exceptional customer journey in a fast-paced environment.

We value team players who stay positive under pressure and share our brand values. Experience in health or beauty is a bonus, and equal opportunities are central to our approach.

Qualifications

• Previous keyholder or retail supervisory experience is essential.
• Availability to work weekdays and weekends including late nights.
• A passion for health or beauty industry is a bonus.

Responsibilities

• Drive forward sales, KPIs and store objectives.
• Deliver an exceptional NEOM Wellbeing customer journey with open questions and product demonstrations.
• Assist with stock management, unloading deliveries and restocking the counter.
• Maintain timely shifts attendance and uphold company standards of cleanliness and visual merchandising.
• Be a team player and support colleagues during busy periods.

Skills

Customer service

Teamwork

Flexibility

Sales driven

Job description

We're looking for a Seasonal Keyholder with a passion and flair for customer service to join our Guildford store team over the festive season, our busiest trading period of the year for 18 hours a week.

We want people who pride themselves on giving every customer an exceptional experience that is welcoming, genuine and in line with our brand values. A passion for the health or beauty industry would be a real bonus.

You'll work well as part of a team, thrive under pressure and stay positive and professional when things change quickly. That happens a lot at Christmas!

Previous keyholder or retail supervisory experience is essential, because you'll be supporting with opening and closing the store from early on.

Availability: You must be available to work weekdays and weekends throughout the contract, including late nights.

We are proud to have been recognised by The Sunday Times as one of the Best Places to Work two years running, and it is something we work hard to deserve. NEOM Wellbeing is a B Corp certified business on a mission to supercharge the wellbeing of our communities and our planet with 100% natural fragrances, and we bring that same energy to looking after our own people.

At NEOM Wellbeing, we believe the best teams reflect the world around them. We're committed to building an inclusive workplace where everyone belongs, and we welcome applications from people of all backgrounds, identities, and experiences. NEOM Wellbeing is an equal opportunities employer.

What You Will Do

• Drive forward sales, KPIs and company objective
• Carry out an exceptional NEOM Wellbeing customer journey with every customer to include open questions, wellbeing discovery tests and product demonstrations
• Support with stock management, unloading deliveries, restocking the counter etc.
• Ensure excellent timeliness and attendance to your shifts
• Always maintain company standards (housekeeping, cleanliness and visual merchandising)
• Be a team player!

Benefits

TIME TO CHILL – paid holiday, pro rata to your hours and contract length
NEOM GOODIES – a free NEOM product each month you're with us, plus staff discount. Perfect timing for your Christmas shopping!