2nd Line Technical Support Analyst

Situations Vacant Ltd; Thame; On-site; GBP 30,000 - 52,000; Full time

Job summary

Situations Vacant Ltd is seeking an IT professional to install and configure Windows Server and client OS, manage Microsoft Exchange, and handle networking tasks. The role will also involve on-site work and practical deployments.

You will provide escalation support to the help desk, assist with setup of servers, firewalls, routers and wifi, and support project planning and implementation, including site visits for installations and disaster recovery.

Qualifications

• Install and configure Windows Server (all versions).
• Install and configure Windows Client OS (all versions).
• Manage Microsoft Exchange (all versions).
• Perform advanced network troubleshooting.
• Configure firewalls.
• Manage DNS, DHCP, TCP/IP and internet routing.
• Apply IT best practices and configurations.

Responsibilities

• Providing escalation support to the help desk.
• Setup and configuration – Servers, firewalls, routers, wifi.
• Help with project planning and implementation.
• Going to site to help with installations and DR.

Skills

Windows Server

Windows Client OS

Microsoft Exchange

Network troubleshooting

Firewall configuration

DNS DHCP TCP/IP

IT best practices

Job description

Installation and configuration of Microsoft Windows Server – all versions

Installation and configuration of Microsoft Client OS – all versions.

Microsoft Exchange – all versions

Advanced network troubleshooting

Firewall configuration

DNS, DHCP, TCP/IP and internet routing

IT best practices and configurations

Role:

Providing escalation support to the help desk

Setup and configuration – Servers, firewalls, routers, wifi

Help with project planning and implementation

Going to site to help with installations and DR