2nd Line Support Engineer

Extech 2000 Limited.

Weybridge

On-site

GBP 25,000 - 35,000

Full time

14 days+

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Benefits offered by this job

Salary Boost

Free parking

Lots of training and opportunities to gain accreditation

Pension

Ongoing training

Laptop

Happy, friendly office

Job summary

A growing IT support company in Weybridge seeks a 2nd line support Engineer to join their team. This role involves providing exceptional IT support to customers and ensuring excellent service delivery. The ideal candidate will have a customer-focused mindset and be a car owner/driver. The company offers opportunities for Microsoft accreditation and ongoing training, along with a range of employee benefits including salary boosts and free parking.

Qualifications

Relevant experience in help-desk or support roles.
Willingness to engage in ongoing training.

Responsibilities

Support and assist customers with IT issues as a 2nd line support Engineer.
Provide excellent customer service and support.

Skills

Good Customer Focus

Car Owner/ Driver

Tools

Microsoft accreditation

VMware accreditation

Job description

Highly regarded, growing company with a reputation for excellent customer service/support need an additional 2nd line support Engineer / help-desk Engineer to support their current growth plans. The company provide enterprise-level IT expertise to businesses of all sizes as well as VIPsupport.

Microsoft accreditation or other vendor certifications will be offered as well as good range of benefits and opportunities to progress for good help-desk / support people.