2nd Line Support Engineer

JR United Kingdom; Kingston upon Hull; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company is seeking an experienced 2nd Line Support Engineer for a short-term contract in Kingston upon Hull. The role requires strong customer service skills and technical expertise in Windows and Apple solutions, with responsibilities including device management and support. This is an onsite position with an immediate start available.

Qualifications

• Experience with 2nd line support of Microsoft solutions.
• Knowledge in MDM and device management.
• Experience in supporting Apple and Windows devices.

Responsibilities

• Provide 2nd line support for Windows and Apple devices.
• Manage customer endpoint protection and asset management.
• Handle networking fundamentals and desktop virtualisation.

Skills

Windows 10/11

M365

Active Directory

Azure

Apple macOS

iOS

MDM Administration

Desktop Virtualisation

Networking Fundamentals

ITSM Tools

Job description

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2nd Line Support Engineer, kingston upon hull, east yorkshire

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Client:

Lucid Support Services Ltd

Location:

kingston upon hull, east yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

2nd Line Support Engineer

London | 2 Months | Start ASAP | DBS | Inside IR35

We're currently recruiting for an experienced 2nd Line Engineer to join our customer on a short term contract. This role is fully onsite, will require impeccable customer service skills accompanied by strong experience of supporting Microsoft Solutions.

Role Responsibilities:

• 2nd line support experience of: Windows 10/11, M365, AD, Azure, etc.
• Support Apple macOS & iOS devices, ensuring seamless integration.
• MDM Administration, Device management and stock control
• Experience supporting desktop virtualisation technologies (e.g., Hyper-V, VMware).
• Updating the Asset Management system
• Management of Customer Endpoint protection
• Understanding of networking fundamentals TCP/IP DNS DHCP
• Experience in supporting Apple MacOS / Ios and MS Windows
• Familiarity with an ITSM tool

If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.