2nd-Line Software Support & Development Engineer (Java)

Kion Group AG; Cherwell District; On-site; GBP 40,000 - 60,000; Full time

Job summary

Dematic is seeking a dedicated Software Support specialist to join our UK team, delivering 2nd line support to customers and resolving issues with a solution-oriented approach. You will share on-call duties within a global software group and help maintain our intralogistics software stack.

Key skills include Java software development, solid experience with Oracle databases, and excellent communication. Travel may be required to support customers and project deployments.

Qualifications

• Experience in a 2nd line IT or software support role.
• Proficient in Java software development.
• Confident with Oracle databases.
• Strong communication and patience when helping customers.

Responsibilities

• Provide 2nd level software support to customers and document service cases.
• Collaborate with global software teams and other departments.
• Contribute to software development for WCS, MFC, and OFS systems.
• Assist with on-call duties and travel as needed.

Skills

2nd line IT support

Java development

Oracle databases

On-call readiness

Team collaboration

Job description

Dematic is seeking a dedicated Software Support specialist to join our UK team, delivering 2nd line support to customers and resolving issues with a solution-oriented approach. You will share on-call duties within a global software group and help maintain our intralogistics software stack.

Key skills include Java software development, solid experience with Oracle databases, and excellent communication. Travel may be required to support customers and project deployments.