2nd Line IT Support Engineer

Evolution; Sutton-in-Ashfield; On-site; GBP 21,600 - 26,400; Full time

Job summary

An award-winning communications company seeks an IT Support Contractor in Sutton-in-Ashfield. Responsibilities include providing first and second line help desk support, maintaining the telephone system, and managing server backups. Candidates should have A level qualifications in computing or business, experience in PC Windows and MS Office support, and teamwork skills. This 6-month contract offers an attractive salary of £24,000, with working hours from 8:30 to 17:00.

Qualifications

• Educated to A level or equivalent in computing or business.
• Qualified in PC Windows admin and MS Office support.
• Established business background with team collaboration experience.
• Database skills are an advantage.

Responsibilities

• Provide first and second line help desk user support.
• Maintain the telephone system and company mobiles.
• Provide remote support to mobile staff and other sites.
• Responsible for server backups and administration.
• Comply with the Information Security Management System policies.

Skills

Help desk support

Hardware support

Remote support

Telephone system maintenance

System administration

Team collaboration

Database skills

Education

A level or equivalent (computing or business)

Tools

PC Windows

MS Office

Job description

Overview

Our client is an award-winning communications company looking for an IT Support Contractor in Sutton-In-Ashfield, Nottinghamshire to provide specialist support to all Group users ensuring that all functions are carried out legally and in accordance with best practice.

Responsibilities

• To provide first and second line ‘help desk’ user support for designated applications software
• To provide first and second line hardware support for desktop and server applications
• To provide remote support for mobile staff, home users and other Group sites.
• To maintain the telephone system.
• To be the contact point for the company mobiles – arranging upgrades, repairs and new equipment.
• To provide technical knowledge for IT and electronic systems that aid the production equipment including the shop floor data collection systems.
• Responsible for server backups and media.
• To carry out the role of system administration all software packages in use.
• Undertake to comply with the Information Security Management System (ISMS) and its associated policies
• Any other duties that may be required from time to time.

The successful candidate will possess the following:

• Educated to A level or equivalent (computing or business)
• Qualified in PC windows admin/MS office support
• Established business background
• Working as part of a team
• Database skills an advantage

This is a 6-month contract with a package including an attractive salary of £24,000

Hours of work - 8:30-17:00 and 30 mins for lunch

This is a fantastic opportunity to join a well-established business with excellent prospects and development.

For more information please contact our permanent consultants on 01623 650555 or apply below.