2nd Line IT Engineer – Microsoft 365 & Cloud Support

Babble Cloud Ltd; United Kingdom; Presencial; GBP 30 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

12 paid bank holidays

Statutory maternity and paternity leave

Resumo da oferta

Babble Cloud Ltd is seeking a passionate 2nd Line Engineer to join their dynamic team. This position is primarily desk-based, providing exceptional service and support to clients, troubleshooting IT issues, and ensuring effective communication.

The ideal candidate will have a strong background in Microsoft 365, Intune, and network troubleshooting. Join Babble and be part of a company that values growth and teamwork.

Benefits include 12 paid bank holidays and statutory parental leave.

Qualificações

• Experience troubleshooting IT issues within SLAs.
• Proficient with multiple technologies and dealing with difficult technical problems.

Responsabilidades

• Provide world-class service and support for clients.
• Troubleshoot and diagnose IT issues effectively.
• Mentor and train colleagues.

Conhecimentos

Microsoft 365 services

Intune Endpoint Management

Microsoft Desktop OS/Server OS

Microsoft Azure

Antivirus management

Troubleshooting hardware

Email Protection

Backup & Disaster Recovery

Formação académica

Previous experience on a service desk in managed services

Descrição da oferta de emprego

Babble Cloud Ltd is seeking a passionate 2nd Line Engineer to join their dynamic team. This position is primarily desk-based, providing exceptional service and support to clients, troubleshooting IT issues, and ensuring effective communication.

The ideal candidate will have a strong background in Microsoft 365, Intune, and network troubleshooting. Join Babble and be part of a company that values growth and teamwork.

Benefits include 12 paid bank holidays and statutory parental leave.