[260723] Admin Assistant

Coast and Vale Learning Trust; Gloucester; On-site; GBP 23,127 - 23,870; Full time

Benefits offered by this job

LGPS pension

Career progression

Employee Assistance Programme

Job summary

Reach South Academy Trust is seeking an Administrative Assistant for the GAIL Academy school office in Gloucestershire. Based in the reception and office area, you will support front-of-house enquiries, records, payments and mail distribution while working closely with the Office Manager to ensure smooth day-to-day operations.

The role requires NVQ Level 2 in Administration or equivalent, GCSE English/Maths, and proficient IT skills.

Qualifications

• NVQ Level 2 in Administration is required or equivalent experience/qualification.
• GCSE English and Mathematics at minimum grade C/4 or equivalent.
• Strong IT skills including Microsoft Office applications.

Responsibilities

• Provide a welcoming reception service and handle enquiries.
• Manage visitor sign-in processes.
• Maintain accurate manual and electronic records.
• Support routine administrative and financial processes including recording payments.
• Sort and distribute mail.
• Provide first aid support (training can be provided).
• Assist with visits from external professionals and service providers.
• Support the wider administration team with day-to-day office activities.

Skills

NVQ Level 2 in Administration

GCSE English and Maths

Microsoft Office

Communication skills

Organisational skills

Education

NVQ Level 2 in Administration

Tools

Microsoft Office

Job description

Post: Admin Assistant (School Office)

Location: GAIL, Wheatridge East, Abbeydale, Gloucester, GL4 5DF

FTE Salary Range: NJC Grade E Pt 6 - 8; £25,989 - £26,824

Actual Salary Range: £23,127 - £23,870

Contract Type: Permanent, full time, term time only (39 weeks per year)

Contract Hours: 37 Hours per week, Monday to Friday

To Find out more about GAIL, please view our applicant Pack - GAIL Applicant Pack

We are seeking a highly organised, professional and welcoming Administrative Assistant to join the team at GAIL Academy. Based within the school office, this role will be at the heart of our school community, acting as a first point of contact for pupils, families, visitors and external professionals. As the academy continues to grow, the successful candidate will thrive in a busy and fast-paced environment, providing high-quality administrative and reception support while helping to ensure the smooth day-to-day running of the school. GAIL Academy is committed to creating a nurturing, inclusive environment where every child is supported to flourish and achieve their full potential, and this role plays a vital part in delivering that vision. GAIL Academy, reachsouth.org

We are looking for an individual with excellent communication, organisational and interpersonal skills who can remain calm, efficient and positive when managing a range of competing priorities. Previous experience of working within a school office would be advantageous; however, we would also welcome applications from candidates who are enthusiastic, quick to learn and keen to develop their skills within an educational setting. The successful candidate will share our commitment to providing exceptional service to pupils, families and colleagues, helping to create a professional and supportive environment where everyone feels welcomed and valued.

Interviews will be held at The Springfields Academy in Wiltshire. We recognise that this is further away than GAIL Academy and may present a travel challenge for some candidates. If attending in person would be difficult, please let us know and we will be happy to explore alternative arrangements.

About the role

As our Administrator, you will play a key role in supporting the smooth running of the school office. Working closely with the Office Manager, you will provide a wide range of administrative and reception services, ensuring staff, pupils, parents and visitors receive an efficient and professional service.

Key responsibilities include:

• Providing a welcoming reception service and handling telephone and face-to-face enquiries
• Managing visitor sign-in processes
• Maintaining accurate manual and electronic records
• Supporting routine administrative and financial processes, including recording payments
• Sorting and distributing incoming and outgoing mail
• Providing first aid support (training can be provided where required)
• Assisting with arrangements for visits from external professionals and service providers
• Supporting the wider administration team with day-to-day office activities

About the successful candidate

We're looking for someone who:

• Has NVQ Level 2 in Administration (or equivalent experience/qualification)
• Holds GCSE English and Mathematics (Grade C/4 or above, or equivalent)
• Has strong IT skills, including Microsoft Office applications
• Possesses excellent verbal and written communication skills
• Can maintain accurate records and manage confidential information
• Is well organised, adaptable and able to prioritise competing demands
• Works effectively both independently and as part of a team
• Demonstrates excellent customer service skills and a professional approach

Experience working within a school environment would be advantageous, but is not essential.

About the School

Gloucestershire Academy for Inspirational Learning is a specialist school for 200 pupils aged 4-16 opening at the start of 2027, with pupils phasing into the school across three years.

The school’s designation is Moderate and Additional Learning Difficulties (MALD) and will cater for autistic pupils, those with speech and language differences, SEMH and those with learning differences in their cognitive profiles.

The school will be based in the Wheatridge area of Gloucestershire in a brand-new purpose-built building with outstanding facilities specifically tailored for SEND learners.

About the Trust

We are a family of schools working in partnership for the benefit of all our pupils and students. We believe our charitable aim, to advance education, is best achieved through collaboration, both within the Trust and beyond.

We operate 21 academies across Devon, Cornwall, Dorset, Gloucestershire and Wiltshire, serving learners aged 3 to 19. Alongside our primary, all-through and technical provision, we are proud to include a strong and integral network of seven special schools and one alternative provision setting.

These settings are a vital part of our community, providing inclusive, high-quality education for pupils with a wide range of needs, including complex learning profiles, autism, and social, emotional and mental health needs, as well as those who benefit from a more personalised approach. Together, we are committed to helping every young person thrive.

Next Steps

If you think this role may be for you and want to be involved at this exciting time in our development and have any questions about the position, please get in touch by calling the Recruitment team on 07759365064 or emailing us at [e-mail].

Closing date: for applications is 31st August 2026

Interview Date: Interviews are provisionally booked for week commencing 7th September 2026

To applyfor this opportunity, please complete our online application form by clicking ‘apply now’ on the advert.

We reserve the right to interview and appoint prior to the closing date. Therefore, an early application is strongly advised.

Opportunities and Benefits

We offer a competitive salary plus LGPS pension, great career progression and development opportunities, access to our Employee Assistance Programme with many other benefits. We’re proud of how we support our staff in order that you have high levels of job satisfaction, are aware of the difference you are making for the children and families you work with and can see your contribution towards our community. There are regular opportunities for professional development and training, and a wider community of staff to network with within Reach South Multi Academy Trust. You will have the chance to visit other local schools, work alongside a range of outside professionals and take part in a variety of e-learning and face-to-face training.

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Each post is subject to an enhanced DBS check.

Reach South Academy Trust has an Equal Opportunities Policy for selection and recruitment. Applicants are requested to complete the Equal Opportunities Monitoring section of the application form before submitting.