26/PBCI - Phlebotomist

Randox Laboratories; Greater London; Hybrid; GBP 23,000 - 30,000; Full time

Job summary

Randox Laboratories in London27s Chiswick clinic is hiring a Phlebotomist to join our patient-focused team. You will collect blood samples, perform basic measurements, and ensure accurate data entry in our PIS system, while delivering excellent customer service.

The role is full-time and permanent, with a 40-hour week and shifts including weekdays and weekends. A phlebotomy certificate and strong IT skills are essential, plus the right to work in the UK.

Qualifications

• Phlebotomy experience and certificate or equivalent training.
• Strong IT skills and ability to use information systems.
• Willingness to work evenings and weekends.
• Willingness to travel to offsite locations monthly.

Responsibilities

• Take blood samples from private and corporate clients.
• Perform data entry into PIS and maintain records.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at the clinic.
• Proactively drive sales and exceed targets.
• Complete forms and laboratory paperwork accurately.
• Demonstrate high IT literacy to manage software systems.

Skills

Phlebotomy

IT literacy

Customer service

Flexibility

Right to work in UK

Education

Phlebotomy certificate

Tools

PIS (Patient Information System)

IT systems

Job description

Phlebotomist – Chiswick, London – (Job Ref: 26/PBCI)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in Chiswick, London.

Location

149-153 Chiswick High Road, Chiswick, London W4 2EA.

Contract Offered

Full-time, permanent

Working Hours / Shifts

40 hours per week, alternating between a Monday to Friday and Tuesday to Saturday shift pattern. Start and finish times will be either 7.40am to 4.20pm, 6.40am to 3.20pm or 10.20am to 7pm.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

Right to Work Requirement

Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.

What does the Phlebotomist role involve?

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manage various software systems and daily tasks.

Essential criteria

• Previous Phlebotomy experience and certificate or equivalent training.
• Confident using IT programmes.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Flexibility to work from offsite locations at least once per month.
• Currently have the right to work in the UK without visa sponsorship.

Desirable

• Experience in a private healthcare setting.
• Exeperience in customer service.
• 2 years experience in Phlebotomy.
• Sales / Retail experience.