26/HWYC - Phlebotomist

Randox Laboratories; High Wycombe; Hybrid; GBP 19,000 - 26,000; Full time

Job summary

Randox Health in High Wycombe is recruiting a Phlebotomist to join our clinic located in John Lewis. You will collect blood from private and corporate clients, maintain accurate records in our Patient Information Systems, and engage with customers to ensure a positive experience while supporting sales goals.

The role requires flexibility to cover evenings and weekends, and there is a requirement to meet Hepatitis B vaccination and DBS checks; prior phlebotomy experience and IT literacy are

Qualifications

• Phlebotomy experience and certificate or equivalent training.
• Confident using IT programmes.
• Currently have the right to work in the UK without visa sponsorship.
• Flexible to work evenings and weekends.

Responsibilities

• Conduct comprehensive blood collection from private and corporate clients.
• Maintain accurate records in PIS and data entry.
• Upsell and cross-sell at the private health clinic.
• Represent the company professionally at offsite events and appointments.
• Manage labelling and specimen forms accurately.
• Demonstrate high IT literacy to manage software systems and daily tasks.

Skills

Excellent communication skills

Flexibility with working hours

Customer service mindset

Education

Phlebotomy certificate or equivalent training

Tools

IT software literacy

Job description

Phlebotomist – High Wycombe – (Job Ref: 26/HWYC)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic within the John Lewis store in High Wycombe.

Location

John Lewis Ground Floor, Holmers Farm Way, High Wycombe, HP12 4NW.

Contract Offered

Full-time, permanent

Working Hours / Shifts

5 days per week, 9.40am to 6.20pm Monday to Friday, 8.40am to 5.20pm on a Saturday and 10am to 4.30pm on a Sunday. These shifts are subject to change.

Right to Work Requirement

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.

What does the Phlebotomist role involve?

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.

Essential criteria:

• Previous Phlebotomy experience and certificate or equivalent training.
• Confident using IT programmes.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Flexibility to work from offsite locations at least once per month.
• Excellent communication skills.
• Currently have the right to work in the UK without visa sponsorship.

Desirable:

• Experience in a private healthcare setting.
• Experience in customer service.
• 6 months experience in Phlebotomy.
• Sales / Retail experience.
• Valid UK driving licence.