26/PBCI - Phlebotomist

Randox Laboratories Ltd.; Greater London; Presencial; GBP 21.000 - 28.000; Jornada completa

Descripción de la vacante

Randox Health in Chiswick, London, is hiring a Phlebotomist to collect blood samples from private and corporate clients and to ensure a high standard of customer service. You will work within our clinic, perform data entry in PIS, and maintain meticulous records.

The role includes some evenings and weekend shifts and occasional offsite work. Essentials include a phlebotomy certificate and prior experience; strong IT skills and a customer-focused approach are required, with the UK right to work

Formación

• Previous phlebotomy experience and certificate or equivalent training.
• Confident using IT programmes.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Flexibility to work from offsite locations at least once per month.
• Currently have the right to work in the UK without visa sponsorship.

Responsabilidades

• Conduct phlebotomy appointments, collecting blood samples from private and corporate clients.
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS and upload documentation.
• Represent the company professionally at events and appointments.
• Proactively ensure a high standard of customer experience in the clinic.

Conocimientos

Phlebotomy

IT literacy

Client communication

Flexibility

Educación

Phlebotomy certificate

Herramientas

PIS software

Descripción del empleo

Phlebotomist – Chiswick, London – (Job Ref: 26/PBCI)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in Chiswick, London.

Location

149-153 Chiswick High Road, Chiswick, London W4 2EA.

Contract Offered

Full-time, permanent

Working Hours / Shifts

40 hours per week, alternating between a Monday to Friday and Tuesday to Saturday shift pattern. Start and finish times will be either 7.40am to 4.20pm, 6.40am to 3.20pm or 10.20am to 7pm.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

Right to Work Requirement

Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.

What does the Phlebotomist role involve?

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.

Essential criteria:

• Previous Phlebotomy experience and certificate or equivalent training.
• Confident using IT programmes.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Flexibility to work from offsite locations at least once per month.
• Currently have the right to work in the UK without visa sponsorship.

Desirable:

• Experience in a private healthcare setting.
• Exeperience in customer service.
• 2 years experience in Phlebotomy.
• Sales / Retail experience.