25N/OPIR - Operations Manager

Randox Laboratories; Belfast City District; Hybrid; GBP 55,000 - 90,000; Full time

Job summary

Randox Health seeks an Operations Manager to oversee clinics across Ireland, including 4 NI locations and 3 Dublin, 1 Cork in ROI. Based in Holywood or Belfast, you will lead clinical operations, facilities, staff recruitment, and service delivery to high standards.

You will manage budgets, ensure compliance with regulatory requirements, coordinate with quality and safety teams, and drive business development through external relationships and events. Regular travel is required.

Qualifications

• Bachelor's degree in business, healthcare or science.
• Experience leading teams and coordinating with internal/external partners.
• Flexibility to work evenings/weekends as required.

Responsibilities

• Oversee Randox Health clinics in Ireland, ensuring high operational standards.
• Recruit, train and manage clinic staff and resources.
• Ensure facilities meet standards and regulatory requirements.
• Monitor contracts and compliance; report performance trends.
• Develop external relationships and drive clinic activities.

Skills

Team management

Stakeholder management

Flexible hours

Communication skills

Customer service

Microsoft Office

Driving licence

Education

Bachelor's degree in business/healthcare/science

Job description

Operations Manager – Ireland – (Job Ref: 25N/OPIR)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for an Operations Manager to manage our clinics in Ireland.

Location

Can be based in either our clinic in Holywood or on the Lisburn Road in Belfast.

The successful candidate will be responsible for the management of clinics in Ireland, which currently includes 4 clinics in Northern Ireland: Belfast, Crumlin, Derry/Londonderry and Holywood and 4 within the Republic of Ireland: 3 in Dublin and 1 in Cork. Regular travel will be required.

Contract Offered

Full-time, Permanent.

Working Hours / Shifts

40 hours per week. Start and finish times will vary depending on business needs and may include some weekends.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Access NI check.

What does the Operations Manager role involve?

This role is responsible for the management of the Randox Health clinics and operations in Ireland. This is a varied role that may also include the following responsibilities:

• Planning and opening of new clinics to meet the Randox Health operational standard.
• Ensuring clinic facilities are fit for purpose and meet the Randox Health standard.
• Recruitment and management of staff and resources to achieve required service.
• Appraising, training and continued development of staff.
• Ensuring compliance with contracts, relevant legislation and regulations.
• Reporting contract performance trends and issues to service
• Representing the organisation at external events and off-site testing.
• Development and implementation of organisational strategies, policies and practices.
• Coordinating with quality management to carry out internal audits, reporting of incidents and implementing corrective/preventative actions.
• Ensure effective teamwork and communication with staff throughout the business.
• Help build external clinical relationships and drive commercial business activities within the clinic.

Essential criteria:

• University Degree in a business, healthcare or science related discipline.
• Experience in managing a team.
• Experience working with internal and external partners.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Strong communication skills, both written and verbal.
• Strong customer service skills.
• Full UK driving licence.
• Flexibility to travel and work across multiple sites.
• Proficiency in the use of Microsoft packages.
• Currently have the right to work in the UK without visa sponsorship.

Desirable:

• Experience in a private healthcare setting.
• Experience in project planning
• Confidence and experience working internal and external events.
• Previous sales / retail experience.
• High level of IT literacy.
• Experience within a senior management role