24/7 Trauma-Informed Support Worker for Young People

Oasis Community Housing; Gateshead; On-site; GBP 24,000 - 29,000; Full time

Job summary

Oasis Community Housing provides trauma-informed, holistic support to young people through two 24-hour staffed, Ofsted-registered projects in Gateshead. The role requires full-time work (37 hours/week) across evenings, weekends and bank holidays, governed by a rolling rota.

The post supports children and young people aged 16-21 with complex or medium needs, in collaboration with Gateshead Council and relevant safeguarding and regulatory frameworks.

Qualifications

• NVQ Level 3 (Essential) qualification required.

Responsibilities

• Provide holistic support (mental, physical, emotional, spiritual) to children and young people in supported housing.
• Engage in MDT approaches and coordinate with Children’s Services and partner agencies.
• Ensure safeguarding policies are followed and concerns reported promptly.
• Maintain comprehensive case files and use the In-Form data system.
• Explain project handbook and service expectations at entry for residents.
• Organise activities and encourage resident involvement in project design and evaluation.
• Work to regulatory requirements and ensure compliance with Supported Accommodation Regulations.

Education

NVQ Level 3

Job description

Oasis Community Housing provides trauma-informed, holistic support to young people through two 24-hour staffed, Ofsted-registered projects in Gateshead. The role requires full-time work (37 hours/week) across evenings, weekends and bank holidays, governed by a rolling rota.

The post supports children and young people aged 16-21 with complex or medium needs, in collaboration with Gateshead Council and relevant safeguarding and regulatory frameworks.