24/7 IT Support Engineer — Hybrid + Night Shifts

Intec Select; Sittingbourne; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Access to training & certifications

Job summary

A leading IT consultancy provider is hiring an IT Support Engineer in Sittingbourne to provide 24/7 support on a hybrid basis. The successful candidate will resolve technical issues, manage incidents, and support projects in a fast-paced environment. Required skills include expertise in Microsoft 365, Active Directory, and networking. The position offers a salary up to £40,000 and involves driving access. Join a company that emphasizes training and the latest certifications in the field.

Qualifications

• Minimum of two years’ experience within a 2nd / 3rd Line Support position.
• Experience of working within a fast-paced environment, preferably in MSP/Consultancy.
• Relevant certifications (Microsoft, VMware, CCNA, CompTIA, etc.) are a plus.

Responsibilities

• Resolve escalated technical issues across infrastructure, cloud, networking, and applications.
• Diagnose and implement configuration changes across customer environments.
• Manage incidents in line with SLAs, KPIs, and best practice.
• Support projects alongside senior engineers and solutions teams.

Skills

Microsoft 365

Networking (LAN/WAN, firewalls, VPNs)

Active Directory

Exchange

Troubleshooting skills

Tools

Hyper-V

VMware

Citrix

Cybersecurity tools

Job description

A leading IT consultancy provider is hiring an IT Support Engineer in Sittingbourne to provide 24/7 support on a hybrid basis. The successful candidate will resolve technical issues, manage incidents, and support projects in a fast-paced environment. Required skills include expertise in Microsoft 365, Active Directory, and networking. The position offers a salary up to £40,000 and involves driving access. Join a company that emphasizes training and the latest certifications in the field.