24/7 Emergency Dispatch Operator – Joint Control Room

Isle of Man Government; Douglas; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Free car parking

Gym discounts

Staff Welfare Service

Learning and development opportunities

Job summary

The Isle of Man Government invites applications for an Emergency Services Joint Control Room Operator on a limited 18-month appointment. Based in the Joint Control Room, you will handle urgent calls and dispatch critical assistance across Police, Fire and Ambulance in a fast-paced, 24/7 environment.

You will join a highly trained team, receive specialist training, and have the opportunity to qualify as Emergency Medical Dispatcher and Emergency Fire Dispatcher, developing essential lifesaving

Qualifications

• Calm, clear and confident communication under pressure in urgent situations.
• Ability to coordinate with multiple services and relay critical information accurately.
• Excellent listening skills and situational awareness to prioritise incidents.

Responsibilities

• Answer emergency calls and dispatch Police, Fire and Ambulance as required.
• Coordinate and relay information quickly to emergency teams and responders.
• Maintain accurate incident logs and support the control room operations.

Skills

Calm under pressure

Communication skills

Emergency call handling

Team coordination

Job description

The Isle of Man Government invites applications for an Emergency Services Joint Control Room Operator on a limited 18-month appointment. Based in the Joint Control Room, you will handle urgent calls and dispatch critical assistance across Police, Fire and Ambulance in a fast-paced, 24/7 environment.

You will join a highly trained team, receive specialist training, and have the opportunity to qualify as Emergency Medical Dispatcher and Emergency Fire Dispatcher, developing essential lifesaving