24/7 Control Room Operator – Secure Services

Birmingham and Solihull Mental Health NHS Foundation Trust; Park Central; On-site; GBP 26,000 - 27,000; Full time

Job summary

Birmingham and Solihull Mental Health NHS Foundation Trust is recruiting for a Band 3 Control Room Operator - Secure Services. The role is based at Tamarind Centre (Medium Secure Unit) and may require support to other MSU sites in Birmingham.

You will be the first contact for visitors and callers, maintain security procedures, and work 24-hour shifts, including nights and bank holidays. Training to become a first aider is required.

Qualifications

• Trained to NVQ or equivalent in customer care or related area.
• Ability to operate technology-based equipment.
• Experience of working in mental health settings.

Responsibilities

• View attached job description for main responsibilities.

Skills

Customer care

Education

NVQ or equivalent in customer care

Job description

Birmingham and Solihull Mental Health NHS Foundation Trust is recruiting for a Band 3 Control Room Operator - Secure Services. The role is based at Tamarind Centre (Medium Secure Unit) and may require support to other MSU sites in Birmingham.

You will be the first contact for visitors and callers, maintain security procedures, and work 24-hour shifts, including nights and bank holidays. Training to become a first aider is required.