2022-3285 - Receptionist

LGBT Jobs; Greater London; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

LGBT Jobs in London is seeking a Receptionist at 45 Park Lane, Mayfair. Join as a Receptionist in Rooms/Front Office with a permanent contract; you will welcome guests, manage reservations, and coordinate with other departments to ensure smooth service.

This role offers opportunities to learn through our award-winning learning academy and to contribute to a culture that values inclusiveness and excellence in hospitality.

Responsibilities

• Managing reservations and table allocations; greeting guests and seating them at allocated tables.
• Fulfilling guest requests including dietary requirements and special occasions.
• Communicating with other departments to ensure smooth guest service.

Job description

Responsibilities include managing reservations and guest interactions

Division & Department : Rooms/Front Office
Contract Type : Permanent
Your future, our legacy :

Join us as aReceptionistat 45 Park Lane, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us asReceptionist,you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

As aReceptionist,you’ll love what you do and take pride in taking care of our guests: You will be responsible for managing reservations and table allocations during your shift which will include meeting and greeting guests, seating guests to allocated tables and bidding them farewell on departure all to ensure our guests receives nothing but the best. You will be responsible for fulfilling our gests special requests including dietary requirements , food and drink preferences and special occasions. You will communicate with other departments and extended hotel team in order to ensure the alignment remains. The items shared are the essence of a day in the life of aReceptionist, but we’ll make sure you are provided with specifics on how we care for our hotel. The operational hours of work are shift-based and may be subjected to change.

Location : 45 Park Lane W1K 1PN Mayfair