20-Hour Retail Supervisor: Lead a Dynamic Team & Flex Hours

Entertainer Company; Tees Valley; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

PayNow access

Birthday leave

Toy discount

Store discounts

Cycle purchase scheme

Virtual GP

Maternity pay

Profit share

Life Cover

Job summary

The Entertainer in Middlesbrough is looking for a 20 hour Supervisor to support the Store Manager, lead a small team and deliver outstanding customer service.

You will open and close the store, handle till and cash, coach colleagues, run promotions, and assist with stock control and recruitment when needed.

Flexibility with shifts, a proactive attitude, and the ability to work weekends are essential; living within 30–45 minutes of Captain Cooke Square is preferred.

Qualifications

• Experience managing or supervising a small team.
• Flexible approach to working hours and supporting store staffing.
• Confidence with computers/tablets to complete tasks and boost productivity.
• Ability to spot sales opportunities and implement ideas.

Responsibilities

• Opening and closing the store, including Sundays on a rota basis and running the store in the absence of management.
• Ensure smooth day-to-day operations: till, refunds, and till reconciliations.
• Lead by example with exceptional customer service and motivate the team.
• Implement in-store promotions and keep staff informed and commercial.
• Participate in stock management, deliveries, merchandising, and minimising stock loss.
• Handle routine store administration including starters, leavers, rotas, and recruitment support.

Skills

Team supervision

Flexible hours

Tech savvy

Sales mindset

Job description

The Entertainer in Middlesbrough is looking for a 20 hour Supervisor to support the Store Manager, lead a small team and deliver outstanding customer service.

You will open and close the store, handle till and cash, coach colleagues, run promotions, and assist with stock control and recruitment when needed.

Flexibility with shifts, a proactive attitude, and the ability to work weekends are essential; living within 30–45 minutes of Captain Cooke Square is preferred.