1st Line Technical Analyst

Lynx Recruitment Ltd; Watford; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

Lynx Recruitment Ltd is collaborating with a prominent Managed Service Provider in Watford to find a 1st Line Technical Analyst. Candidates must have 2-3 years of experience and a passion for professional development with Microsoft certifications. The role features a flexible work schedule with a 4-day office workweek complemented by remote work options post-probation.

Qualifications

• 2-3 years in a 1st Line support role.
• Motivated to gain Microsoft certifications.

Responsibilities

• Join the 1st Line support team to assist customers.
• Develop skills and work towards additional certifications.

Skills

Technical Support

Customer Service

Problem Solving

Job description

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Lynx is working with a successful MSP based in the Watford area, looking for a 1st Line Technical Analyst to join their 1st Line support team.

The ideal candidate has been working in a 1st Line support role for approximately 2-3 years and is seeking to develop their skills further and gain additional Microsoft certifications.

Key Requirements:

• Minimum 2-3 years experience in a 1st Line role
• Enthusiastic about obtaining certifications

The role offers a 4-day workweek in the office and 1 day remote, after a 6-month probation period.

The salary range is between £25,000 - £30,000 per annum.

If you are interested, please send your CV as soon as possible.