1771 - Administrative Support Officer

NHS; Barnsley; On-site; GBP 15,000 - 22,000; Full time

Job summary

The NHS is offering a fantastic apprenticeship opportunity as an Administrative Support Officer in the Safeguarding Team. This role involves essential administrative duties, requiring excellent communication skills, attention to detail, and multitasking in a busy environment. Ideal for NVQ Level 2/3 apprentices, it promises valuable experience in a vital health care setting, with a focus on maintaining confidentiality and supporting both adults and children in safeguarding situations.

Qualifications

• Prior clerical experience required.
• Experience in safeguarding or public settings desired.
• Minute-taking experience is advantageous.

Responsibilities

• Provide administrative support to the safeguarding team.
• Organize meetings and training, including venue bookings.
• Take and produce minutes and agendas.

Skills

Confidentiality

Excellent communication skills

Multitasking

Attention to detail

Education

GCSE/O level standard English

RSA 2 or relevant qualification in typing or word processing

Tools

Microsoft Office Systems

Job description

Thisrole is a fantastic opportunity for apprentices who are currently studying forNVQ Level 2/3, apprentices should note that the salary would be Agenda forChange Annex 21 trainee rate (75%max of band) until they have completedtheir apprenticeship.

Interview Date: 8th July 2025

15 hours per week, 12 months fixed term / secondment opportunity

The Safeguarding Team at Barnsley Hospital NHS Foundation Trust isseeking to a recruit a enthusiastic and hard working administrative supportofficer.

This is an exciting and unique opportunity to assist the safeguardingteam with their general administrative activities. The post holder must requireexcellent communication skills, work well within a busy team whilst ensuringconfidentiality is maintained at all times. Accuracy and attention to detailare essential requirements alongside the ability to multitask in an everchanging busy environment.

This role is hospital based and would suit someone who is wellorganised, confident in prioritising tasks and their own workload. Competencein using Excel, Word and Outlook are essential, knowledge of hospital systemswould be beneficial but not essential as training can be provided.

The Team deals with sensitive and highly confidential safeguardingissues and communication regarding both Adults and Children the post holderwill also be dealing with urgent telephone calls of the same manner,the postholder will be require to prioritise and escalate as appropriate.

Main duties of the job

The postholder willassist and support the safeguarding team with daily activities including :

Provide a high standardof efficient and effective administrative support to the Safeguarding Team.

Undertake any dutiesassociated with organising meetings and training including booking of venues,co ordinating diaries for availability for meetings.

Taking and producingformal minutes and agendas of meeting and arranging dissemination across theTrust including board level.

Assist in thecollection and collation of information for audit purposes.

Responding to telephoneenquiries and directing them to the appropriate practitioner.

Co ordinating emailsand responding where applicable.

Data collection andinformation sharing for audit and CQC purposes.

Supporting andpreparing information for reports.

Producing accurate andconcise minutes for safeguarding meetings.

Undertake searches onelectronic patient records for data to support the safeguarding team attendanceat monthly MARAC meetings.

Circulate informationwithin the trust in relation to missing children and families.

About us

We reserve the right to close positions early

We scoredbest in the country in the most recent NHS Staff Survey for teamwork,compassionate leadership, and supporting work/life balance. In 2024's survey,the Trust also scored above average in every theme of the NHS People Promise the promise NHS colleagues make towork together each other to improve the experience of working in the NHSfor everyone

BarnsleyHospital is a high performing Trust, currently ratedGood by the Care Quality Commission (CQC) and achieving significant progressin the delivery of our strategic objectives, including our ambition to be thebest Place to Work

We are proudof the commitment of our colleagues to ensuring a strong and sustainable futureand our organisation is highly valued by our local communities

There hasnever been a better time to join Barnsley Hospital. It is moving at pace and awe can do this attitude is evident right through the organisation.

BarnsleyHospital is committed to promoting equality of opportunityand fair treatment to all applicants.

For individuals who may require sponsorship underthe skilled worker or health & care visa route please use the link on theright hand side of the advert to check your eligibility, please note that band2 and 3 entry roles are no longer eligible for sponsorship

The cost of the DBS (criminal records check) for Band 6 and above roles will only be met by the successful candidate(s) through salary deduction

Job responsibilities

Job Description for Administrative Support Officer

Please refer to the attachedJob Description and Person Specification for full details of the role andresponsibilities.

SupportingDocuments

Please refer to thevalues-based recruitment guidance and associated documentation.

Person Specification

Knowledge and Awareness

• Good understanding of need for confidentiality
• Knowledge of the health care environment

Experience

• Previous clerical experience
• Experience of working within a safeguarding field or with the public
• Minute taking experience

Qualifications

• RSA 2 or a relevant qualification in typewriting or word processing skills or working towards
• Educated to GCSE/O level standard to include minimum grade C or equivalent in English
• Level 2 working knowledge/qualifications in Microsoft Office Systems

Trust Values

• In around 100 words please describe what Equality & Diversity means to you and why they are important.
• In around 100 words please describe what motivates you to do a good job.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.