12-Week Temp: On-Trade Drinks Sales Pro

Advocate Group; Greater London; On-site; GBP 36,000 - 42,000; Full time

Job summary

Advocate Group is seeking an on-trade drinks professional for a fast-growing B2B drinks marketplace on an initial 12-week temporary contract. The role focuses on converting new and lapsed customers into active buyers, driving repeat orders, and increasing basket spend through proactive outbound outreach and excellent customer engagement.

You will own outbound campaigns targeting new, partially registered, never-ordered and lapsed customers, collaborating with Sales, Customer Service, Product and

Qualifications

• Essential experience within the on-trade drinks industry.
• Proven ability to engage customers and influence buying decisions.
• Confidence conducting outbound calls and following up on opportunities.
• Commercial mindset for retention, reactivation and account growth.

Responsibilities

• Win new customers through proactive outreach via phone, email and other channels.
• Drive repeat business by supporting customers from registration to first order and establishing regular reorders.
• Reactivate lapsed accounts by prioritising opportunities using account and basket data.
• Grow customer spend through range extension, seasonal purchases and loyalty engagement.
• Improve the customer journey by identifying barriers to ordering and resolving issues.
• Collaborate cross-functionally with Sales, Customer Service, Product and Procurement to resolve problems and improve service.
• Record call outcomes and feedback customer trends to inform platform improvements.

Skills

On-trade drinks experience

Outbound sales

Customer engagement

Negotiation

Communication

Job description

Advocate Group is seeking an on-trade drinks professional for a fast-growing B2B drinks marketplace on an initial 12-week temporary contract. The role focuses on converting new and lapsed customers into active buyers, driving repeat orders, and increasing basket spend through proactive outbound outreach and excellent customer engagement.

You will own outbound campaigns targeting new, partially registered, never-ordered and lapsed customers, collaborating with Sales, Customer Service, Product and