1:1 Complex Needs Support Assistant | Durham SEND Schools

Protocol Education Ltd; North East; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Weekly pay via PAYE

CPD and SEND training access

Dedicated consultant support

Potential long-term placement

Job summary

Protocol Education Ltd. is seeking a SEND Support Assistant in Durham to work 1:1 with a Year 1 pupil with Autism. This long‑term, full‑time role supports the pupil's learning, routines and emotional regulation within a supportive school environment.

You will work hands‑on, remain resilient during transitions, and help the pupil gain confidence, communication skills and independence while supporting the teacher as needed.

Qualifications

• Psychology background OR experience supporting children/adults with Autism.
• Experience OR an interest in behaviour support, mentoring, youth work, care work, or SEN settings.
• Calm, patient approach and ability to stay professional when behaviour becomes challenging.
• Confidence using strategies to support emotional regulation and de-escalation.
• Reliability and commitment, as consistency is key for the pupil.

Responsibilities

• Work 1:1 throughout the school day, supporting learning, routines and emotional regulation.
• Help the pupil manage sensory overload and anxiety with calming strategies and structured support.
• Assist with transitions (lining up, moving between lessons, breaks) during busy times.
• Use clear boundaries and predictable routines to prevent escalation of behaviours.
• Help the pupil build confidence, communication skills and independence over time.
• Support the class teacher and wider classroom when needed, while keeping main focus on the pupil.

Skills

Psychology background

Autism experience

Behaviour support

Mentoring

Youth work

SEN settings

Calm, patient approach

Reliability

Education

Psychology degree

Job description

Do you have a psychology background or experience working with people with autism?

We’re working with a primary school in Durham who is looking for a SEND Support Assistant to work 1:1 with a Year 1 pupil with Autism. This is a long-term, full-time role, and it’s ideal for someone who genuinely wants to make a difference where it really counts.

The Role

You’ll be supporting a pupil with Autism who can become dysregulated quickly, particularly during transitions, busy moments, or changes in routine. At times, this may present as challenging behaviour, so the school are looking for someone who is resilient and can respond confidently and consistently.

• Working 1:1 throughout the school day, supporting the pupil with learning, routines, and emotional regulation
• Helping the child manage sensory overload and anxiety using calming strategies and structured support
• Supporting with transitions (e.g. lining up, moving between lessons, break times) which can often be the most challenging parts of the day
• Using clear boundaries, predictable routines, and de-escalation strategies to help prevent behaviours from escalating
• Helping the pupil build confidence, communication skills, and independence over time
• Supporting the class teacher and wider classroom when needed, like a general TA, while keeping your main focus on the pupil

This is not a role where you’ll be sitting quietly at the back of the classroom. You’ll be hands‑on, proactive, and often right in the thick of it, supporting the pupil through difficult moments and helping them get back on track.

About the School

This is a friendly, inclusive mainstream primary school in Durham with:

• Excellent transport links
• Staff car parking available
• Strong SEN and pastoral support in place
• A consistent, structured approach to behaviour and routines

The school has a strong focus on inclusion and making sure pupils with additional needs feel safe, supported, and understood. Staff work closely as a team and you won’t be left to figure things out alone.

The Ideal Candidate

The school are ideally looking for someone with:

• A psychology background OR experience supporting children/adults with Autism
• Experience OR an interest in behaviour support, mentoring, youth work, care work, or SEN settings
• A calm, patient approach and the ability to stay professional when behaviour becomes challenging
• Confidence using strategies to support emotional regulation and de-escalation
• Reliability and commitment, as consistency is key for the pupil

Psychology graduates or candidates with a background in behaviour support, mentoring, care, or youth work are strongly encouraged to apply.

What Protocol Education Offer

• Weekly pay through PAYE
• Free access to CPD and SEND training
• Ongoing support from a dedicated consultant
• Opportunity to secure a long-term placement in a supportive school

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.

We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.