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French-Speaking Customer Expert Remote from Greece
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French-Speaking Customer Expert Remote from Greece
Resumo da oferta
A leading recruitment service is seeking a customer service representative to deliver exceptional service in a premium setting. Responsibilities include managing customer interactions and troubleshooting issues. The ideal candidate will possess excellent French and English language skills and have a background in customer service within luxury brands. Competitive salary and relocation support to Greece provided.
Serviços
Qualificações
- Previous experience in customer service ideally in a premium or luxury brand.
- Ability to handle sensitive cases.
Responsabilidades
- Deliver exceptional customer service.
- Perform troubleshooting.
- Collect and analyze customer feedback.
- Escalate cases when necessary.
- Manage customers and provide a premium experience.
Conhecimentos
Formação académica
- Deliver exceptional customer service.
- Perform troubleshooting.
- Call collect and analyze customer feedback.
- Escalate cases when necessary and follow up to guarantee customer satisfaction.
- Show empathy and professionalism in every interaction whether written or verbal.
- Manage customers and support them with a premium experience.
- Collaborate with internal teams to resolve cases quickly and efficiently.
- Consistently meet performance targets and quality standards.
- Excellent French language skills .
- Very good English communication skills.
- Previous experience in customer service ideally in a premium or luxury brand.
- Strong interpersonal skills with the ability to handle sensitive cases.
- Good computer literacy.
- Familiarity with CRM systems is a plus.
- Bachelors degree preferred.
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process.)
- Competitive monthly salary (14 salaries per year)
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises providing a great working environment with relaxing break areas
- Acting
- Anti Money Laundering
- Electrical Designing
- Marketing & Promotions
- Dsp
- Immigration
Employment Type: Full Time
Experience: years
Vacancy: 1
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.