User Researcher — Build Our Ground‑Up Research Engine

AItoolnavio; Paris; Hybrid; EUR 65,000 - 95,000; Full time

Job summary

Dust is hiring a User Researcher to build and own the research function from the ground up, embedded with product and GTM teams. You’ll shape decisions, inform positioning, and surface insights that help customers like Datadog and 1Password achieve better outcomes.

This is a first dedicated researcher role in a fast-moving, office-first company. You’ll collaborate across Product, Design, Sales, and Customer Success, partnering to define research practice, deliver actionable findings, and scale

Qualifications

• Strong mixed-methods research skills; know when to use qualitative vs quantitative methods.
• Experience running and synthesising user interviews quickly with rigour.
• Ability to translate insights into decision-driving narratives for engineers and PMs.
• Track record of research influencing product or business decisions.
• Actively uses AI tools to increase research velocity and coverage.

Responsibilities

• Define the research practice at Dust: methodologies, tooling, cadences, standards.
• Establish feedback loop between qualitative insights and product/GTM decisions.
• Create reusable research assets and templates for the team.
• Design and execute qualitative and quantitative studies (interviews, usability tests, surveys).
• Identify high-leverage research questions and prioritise against the roadmap.
• Deliver findings in actionable formats, not just docs.
• Embed research in product/design workflows to inform decisions early.
• Support GTM and customer understanding through patterns in customer conversations.
• Contribute to ICP definition and segmentation from primary research.
• Scale impact by integrating AI-assisted tools and self-serve insights.

Skills

Mixed-methods research

User interviews

Synthesis & storytelling

Quantitative studies

AI-assisted research

Job description

Dust is hiring a User Researcher to build and own the research function from the ground up, embedded with product and GTM teams. You’ll shape decisions, inform positioning, and surface insights that help customers like Datadog and 1Password achieve better outcomes.

This is a first dedicated researcher role in a fast-moving, office-first company. You’ll collaborate across Product, Design, Sales, and Customer Success, partnering to define research practice, deliver actionable findings, and scale