Travel Customer Service Specialist — Flexible Schedule & Growth

Hjbtravels; Romainville; Hybrid; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Flexible scheduling options

Training and ongoing support

Opportunities for advancement

Job summary

A travel services company seeks a reliable Customer Service Representative to assist clients with inquiries and reservations in the travel industry. The role offers flexible scheduling options, either part-time or full-time, and requires strong communication skills and a customer-focused mindset. Candidates will enjoy a supportive work environment with training and opportunities for advancement. This position is ideal for individuals passionate about helping others and interested in travel.

Qualifications

• Strong communication skills are essential for interacting with customers.
• Prior experience in customer service is beneficial, but not mandatory.
• Ability to work independently is highly appreciated.
• Basic computer skills should be sufficient for using booking systems.
• A positive mindset focused on customer satisfaction is crucial.
• Interest in the travel industry can enhance the job performance.

Responsibilities

• Handle customer inquiries via phone and email.
• Assist clients with travel questions and reservations.
• Provide information on destinations and policies.
• Maintain professional communication at all times.
• Document customer interactions as needed.

Skills

Strong verbal and written communication skills

Customer service experience

Ability to work independently

Basic computer skills

Attention to detail

Interest in the travel industry

Job description

A travel services company seeks a reliable Customer Service Representative to assist clients with inquiries and reservations in the travel industry. The role offers flexible scheduling options, either part-time or full-time, and requires strong communication skills and a customer-focused mindset. Candidates will enjoy a supportive work environment with training and opportunities for advancement. This position is ideal for individuals passionate about helping others and interested in travel.