Transportation Specialist

Jingdong Development France; Dugny; Sur place; EUR 45 000 - 70 000; Plein temps

Résumé du poste

JD.com in Île-de-France is seeking a Transportation Planning & Operations professional to optimize end-to-end logistics, from cargo collection to delivery. You will evaluate carriers, manage resources, monitor performance, and coordinate cross-functional teams to ensure timely, cost-efficient transport.

The role focuses on improving efficiency, reducing costs, and building team capabilities within a dynamic, cross-border supply chain environment.

Qualifications

• Experience in transportation planning and optimization.
• Ability to evaluate carriers and allocate resources effectively.
• Skills in monitoring transportation metrics and risk management.

Responsabilités

• Transportation Process Planning & Optimization: Plan transportation strategies based on business needs, optimizing end-to-end processes including cargo collection, sorting, transit, and delivery.
• Carrier & Resource Management: Evaluate and select high-quality carriers, implement performance assessment systems, oversee daily operations, optimize routes and capacity configurations.
• Operations Monitoring & Problem Resolution: Monitor real-time metrics, establish risk alerts, analyze data to identify optimization opportunities and improvements.
• Customer Service & Collaboration: Align with customer needs, manage end-to-end service cycles, resolve complaints/claims, coordinate teams and partners.
• Team Management & Capability Building: Set team goals, delegate tasks, provide training, and develop talent to ensure sustainable growth of transportation operations.

Connaissances

Transportation Planning

Carrier Management

Operations Monitoring

Customer Service

Team Leadership

Description du poste

• Transportation Process Planning & Optimization: Plan transportation strategies based on business needs, optimizing end-to-end processes including cargo collection, sorting, transit, and delivery. Streamline routes to minimize returns, establish standardized operating procedures, improve efficiency, and reduce costs.
• Carrier & Resource Management: Evaluate and select high-quality carriers, implement performance assessment systems, and oversee daily operations to address anomalies. Integrate and allocate transportation resources, develop new channels, optimize routes and capacity configurations, and ensure service quality and timeliness.
• Operations Monitoring & Problem Resolution: Monitor real-time transportation metrics (cost, efficiency, profit/loss) and establish risk alerts to address anomalies promptly. Analyze operational data to identify optimization opportunities, develop improvement plans, and ensure stable transportation operations.
• Customer Service & Collaboration: Align with customer needs, manage end-to-end service cycles, and resolve complaints/claims. Coordinate internal teams and external partners to ensure seamless transportation processes, enhancing customer satisfaction and experience.
• Team Management & Capability Building: Set team goals, delegate tasks, and provide training/guidance. Establish a talent development system to elevate team members’ professional skills and service awareness, ensuring efficient execution and sustainable growth of transportation operations.

【About JD.com】

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

【Our Global Business】

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide. Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International

【International Logistics】

JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six integrated logistics networks: warehouse managment, line-haul freight transportation, last-mile delivery network, bulky items logistics, cold chain logistics, and cross-border logistics networks. As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third-party-operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. "JoyLogistics" and "JoyExpress" are JINGDONG Logistics’ international business brands. Our growth is creating opportunities. Yours could be next.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us.

Our global business

Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose.

So let’s do this. Let's deliver joy.