Training & Quality Specialist: Travel‑Ready Ops Coach

Voyage Privé; Aix-en-Provence; Hybrid; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Access to a fitness centre

Private padel court

Free tickets to events

20% off exclusive offers

Job summary

A leading European travel tech platform in Aix-en-Provence is looking for a Training and Quality Coordinator to elevate service quality through effective training programs. The ideal candidate will have experience in customer relations, strong communication skills, and the ability to work collaboratively. Join a mission-driven culture that helps shape the future of luxury travel. This role offers a full-time contract in a hybrid work model, requiring on-site availability a few days per week.

Qualifications

• Proven experience in training or customer relations.
• Strong communication and writing skills.
• Ability to manage multiple priorities with autonomy.

Responsibilities

• Design and deliver impactful training programs.
• Collaborate with partners to monitor performance.
• Analyze and optimize service quality via KPIs.

Skills

Training experience

Strong communication skills

Organizational abilities

Leadership in training sessions

Tech-savvy with CRM tools

Fluent in English

Knowledge of another European language

Tools

CRM tools

Office suite

Job description

A leading European travel tech platform in Aix-en-Provence is looking for a Training and Quality Coordinator to elevate service quality through effective training programs. The ideal candidate will have experience in customer relations, strong communication skills, and the ability to work collaboratively. Join a mission-driven culture that helps shape the future of luxury travel. This role offers a full-time contract in a hybrid work model, requiring on-site availability a few days per week.