Track Manager - Active Directory Service Interfaces

HCL Technologies Limited; France; Sur place; EUR 70 000 - 120 000; Plein temps

Résumé du poste

HCL Technologies Limited in France seeks a Track Manager for Active Directory Service Interfaces to oversee on-premise AD environments for large projects, ensuring high availability and secure directory services operations. You will drive improvements, guide technical teams, manage escalations, and translate security requirements into robust configurations.

This role emphasizes process optimization, incident response, and collaboration with stakeholders to meet SLAs, while mentoring the support

Qualifications

• Experience managing on-premise Active Directory environments
• Strong knowledge of Group Policy design and troubleshooting
• Familiarity with Kerberos and NTLM authentication
• Ability to monitor, report, and audit directory services environments
• Proven leadership and mentoring abilities in technical teams
• Experience in incident management and root cause analysis

Responsabilités

• Lead operations management by administering, optimizing, and troubleshooting On Premise Active Directory to ensure high availability and security
• Implement directory services solutions using ADUC, GPMC, and PowerShell for complex auth and policy needs
• Oversee and improve identity lifecycle management, access provisioning, and incident response
• Monitor service performance, analyze trends, and resolve issues using monitoring tools
• Act as escalation point for complex AD incidents, driving resolution and RCA
• Mentor support team in troubleshooting and process adherence
• Collaborate with stakeholders to translate business and security requirements into directory configurations
• Evaluate emerging tools to enhance efficiency and security posture

Connaissances

Active Directory management

Group Policy design

Authentication protocols

Monitoring & reporting

Leadership & mentoring

Incident management & RCA

Outils

ADUC

GPMC

PowerShell

ADSI Edit

Description du poste

Track Manager - Active Directory Service Interfaces, France

Job Summary

This role oversees the management and optimization of on-premise Active Directory environments for large and complex projects, ensuring robust directory services operations. The individual drives process improvements, ensures adherence to client SLAs, and empowers technical teams by providing expert guidance and innovative solutions. They are accountable for maintaining service excellence, addressing escalated issues, and aligning directory management practices with organizational objectives.

Key Responsibilities

• Lead operations management by administering, optimizing, and troubleshooting On Premise Active Directory and Directory Services to ensure high availability and compliance with security standards.
• Implement advanced directory services solutions using Active Directory tools (such as ADUC, GPMC, PowerShell) to address complex authentication, authorization, and group policy requirements.
• Oversee and continuously improve directory services processes, including identity lifecycle management, access provisioning, and incident response, leveraging automation and best practices.
• Ensure operational excellence by monitoring service performance, analyzing trends, and proactively resolving potential issues using monitoring and reporting tools (e.g., SCOM, Event Viewer).
• Act as a technical point of escalation for complex Active Directory incidents, driving resolution and root cause analysis.
• Mentor and guide the support team in advanced troubleshooting, process adherence, and the adoption of innovative solutions for directory services operations.
• Collaborate with internal stakeholders to translate business and security requirements into robust directory services configurations and operational procedures.
• Promote process innovation by evaluating emerging tools and technologies in directory services and recommending improvements to enhance operational efficiency and security posture.

Skill Requirements

• Excellent Proficiency In Active Directory Management Tools (Aduc, Gpmc, Powershell Scripting, Adsi Edit).
• Advanced Proficiency In Group Policy Design, Implementation, And Troubleshooting.
• Expert Understanding Of Authentication Protocols (Kerberos, Ntlm) And Directory Security Best Practices.
• Excellent Skills In Monitoring, Reporting, And Auditing Directory Services Environments.
• Strong Leadership And Mentoring Abilities In Technical Teams.
• Advanced Proficiency In Incident Management, Root Cause Analysis, And Process Optimization.

Other Requirements

• Microsoft Certified: Identity and Access Administrator Associate (optional but valuable)
• Microsoft Certified: Windows Server Hybrid Administrator Associate (optional but valuable)

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.