## TECHNICO-COMMERCIAL(E) PIECESApplyremote type: Hybridlocations: AMBLAINVILLEtime type: Full timeposted on: Posted Todayjob requisition id: JR2655Depuis plus de 90 ans, Bergerat Monnoyeur accompagne la performance de ses clients en tant que distributeur exclusif français de la marque Caterpillar.Notre ambition : allier innovation, excellence opérationnelle et esprit d’équipe pour bâtir ensemble les projets de demain.Rejoindre Bergerat Monnoyeur, c’est intégrer un groupe international solide où chaque talent peut laisser sa marque.**Job Description Summary**JOB PURPOSE On the basis of activities assigned by his/her hierarchy, the technical sales representative sells spare parts to customers within the framework of a customer relations center. He/she provides technical support to internal stakeholders (sales and operational teams,etc.).**Job Description**SIGNIFICANT ACTIVITIES- Handle customer requests via all types of channels (e-mail, telephone, website, etc.)- Identify and analyze requests and needs- Identify and research part numbers based on internal and external requests (customers, sales teams, etc.)- Respond with an appropriate solution (deadlines, price, etc.)- Draw up estimates based on customer requests- Promote the commercial offer and generate additional sales (promotions, products, etc.)- Update customer data in business tools (contacts, e-mail addresses, etc.)- Enter opportunities and actions (sales proposals, etc.) into business tools- Ensure commercial follow-up on opportunities (follow-up on quotations, qualification of business losses, etc.)- Support operational teams in the use of IT tools for part identificationRESPONSIBILITIES AND SCOPE FOR ACTION- Ensure the follow-up and achievement of sales objectives- Ensure good customer relations and satisfaction- Ensure the quality of data entered into business tools- Know and apply internal and external compliance procedures and rulesPROFESSIONAL KNOWLEDGEDIPLOMA(S) AND/OR EXPERIENCE(S)Professional baccalaureate to baccalaureate +3 in a technical field and/or significant experience preferredSPECIFIC KNOWLEDGE(S)Technical skill(s)- Knowledge professional in the field technical (mechanical, electrical electrical engineering, hydraulics, etc.)- Professional product knowledge (ranges, features, etc.)- Basic commercial knowledge (sales, negotiation, customer relations, etc.)- Professional knowledge of IT tools and information systems- Advanced elementary English (A2)Behavioral skill(s)- Good interpersonal skills- Active listening- Thoroughness- Analytical skills- Reactivity- Team spirit