Technicien Ascenseurs — Service sur site et Sécurité

Kone México; Paris; Sur place; EUR 42 000 - 52 000; Plein temps

Résumé du poste

KONE is seeking a service professional in Paris to manage customer relationships, ensure safety and quality during on-site maintenance, callouts and service visits, and provide timely reporting. You will coordinate with site contacts, escalate risks, and support the PCM organisation with feedback to improve products and methods.

On-site work is central, with a focus on customer satisfaction, accurate time sheets, proximity stock management, and keeping tooling and vehicles safe and ready for

Qualifications

• Front-line customer service and on-site communication.
• Accurate reporting of work performed and time sheets.
• Commitment to safety standards and incident escalation.

Responsabilités

• Manage customer satisfaction through proactive on-site communications.
• Ensure real-time reporting of work performed at the equipment level.
• Maintain relationships with customers, site contacts and end-users.
• Oversee safe working environment and adherence to safety instructions.
• Plan workload in coordination with supervisor and service visits.

Connaissances

Customer relationship

On-site communication

Safety awareness

Time management

Description du poste

KONE is seeking a service professional in Paris to manage customer relationships, ensure safety and quality during on-site maintenance, callouts and service visits, and provide timely reporting. You will coordinate with site contacts, escalate risks, and support the PCM organisation with feedback to improve products and methods.

On-site work is central, with a focus on customer satisfaction, accurate time sheets, proximity stock management, and keeping tooling and vehicles safe and ready for