Technical Support Engineer 3, Premier - EMEA

Datadog; Paris; Hybride; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Résumé du poste

Datadog is seeking Premier Support Engineers to empower customers and prospects with expert technical guidance across the Datadog platform. In this role you will address complex questions, assist with deployments, optimize configurations, and deliver compelling demos.

You will participate in cadence calls, technical reviews, and conferences to ensure customer success and long-term satisfaction. Datadog operates a hybrid workplace to support work-life harmony while maintaining strong

Responsabilités

• Address complex technical questions from customers and prospects.
• Assist with deployments, optimize configurations, and deliver product demos.

Description du poste

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with Datadog’s Premier Customers via standard technical support channels, but are also involved with cadence calls, demos/presentations, conferences, and various side projects. You will work directly with Datadog’s Premier Customer base, and will be immersed in a fast-paced environment where you will be challenged, but will also immediately witness your contributions to Datadog and to our customers.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.