Partner Solutions Architect (EMEA)

WinsAbove; France; Remote; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Generous global benefits

Employee stock purchase plan

Career development opportunities

Job summary

WinsAbove is seeking a Partner Solution Architect to drive technical initiatives for partners, focusing on cloud migration and DevOps transformation. The role emphasizes training and supporting partners in adopting Datadog's solutions effectively.

Ideal candidates will have a solid technical background, excellent communication skills, and passion for continuous learning. Benefits include competitive global offerings and career development opportunities in a friendly workplace culture.

Qualifications

• Hands-on experience in IT Development or Operations.
• Experience with observability tools like Datadog or Splunk.
• Self-starter with solid business acumen.

Responsibilities

• Ensure onboarding and training of partner technical resources.
• Support partner technical initiatives and business planning.
• Advocate for partner technical concerns with internal teams.

Skills

Technical grounding with IT Development/Operations

Demonstrable track record and passion for learning

Presentation skills

Articulating business value

Knowledge of observability tools

Tools

Datadog

AWS

Docker

Python

Job description

The Team:

We are Datadog’s in‑house product experts. The technical solutions team enables Datadog’s worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.

The Opportunity:

The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director, Adoption Services, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel.

You Will:

• Ensure the successful onboarding, training, enablement, and certification of partner technical resources
• Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams
• Collaborate internally to support Partner technical initiatives such as end‑customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices
• Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution
• Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities
• Continuously help curate and evolve lead/best practices for Datadog platform adoption and success

You Are:

• Possess a solid technical grounding with hands‑on experience of IT Development and/or Operations
• A demonstrable track‑record and never‑ending passion for learning
• A self‑starter, tech‑savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom
• Confident presentation skills
• Must be a current EU resident
• Desired hands‑on experience in two or more of the following areas:
  • Observability: Datadog, Splunk, AppD, New Relic or Dynatrace
  • Public Cloud: AWS, Azure, GCP, or Alibaba
  • Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry
  • Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go
  • Config Mgmt: Terraform, Ansible, Puppet, Chef
  • CI / CD: Jenkins, Gitlab

Bonus Points:

• Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.)
• Previous experience using Datadog and/or other cloud monitoring tools (APM, Infrastructure, Logs, Synthetics, NPM)
• Previous experience with root‑cause‑analysis, troubleshooting, debugging

Why You Should Apply:

• Generous and competitive global and US benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Product training to develop an in‑depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross‑departmentally
• Friendly and inclusive workplace culture

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.