System Sales Account Manager

Waters Corporation; Nantes; Sur place; EUR 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Company car

Sales incentive plan

25 days annual leave

Private health and dental insurance

Contributory based pension scheme

Résumé du poste

Waters Corporation is looking for a Systems Account Manager in Nantes, France, responsible for a varied territory of accounts. The role involves consultative selling and managing customer relationships focused on liquid chromatography and mass spectrometry solutions. Ideal candidates will have strong account management skills and a background in science. Benefits include a competitive salary, company car, and private health insurance, alongside a commitment to diversity and inclusion.

Qualifications

• Prior experience in a lab or sales role is beneficial.
• Knowledge of liquid chromatography and mass spectrometry is useful.
• Proactive individual dedicated to customer service.

Responsabilités

• Manage a territory of accounts through consultancy.
• Develop a sales pipeline and provide forecasts.
• Conduct workshops and provide technical advice to customers.

Connaissances

Account management

Customer service

Problem-solving

Rapport building

Formation

Knowledge in a scientific discipline

Outils

Liquid Chromatography

Mass Spectrometry

Description du poste

Overview

As a Systems Account Manager you will be responsible for a territory of varied accounts which will be managed through a consultancy and partnering approach to design and deliver solutions that will benefit our customers. Accounts can require bespoke, cutting‑edge solutions; others require off‑the‑shelf solutions. Our Account Managers are responsible for balancing and managing a territory of well‑established accounts with a good installation base with the expectation that they can grow accounts and sales base.

Within a typical week our Account Managers will develop a pipeline, manage opportunities and provide forecasts to the management team. They will regularly meet with customers in person or virtually to explore avenues of partnering with them as well as introducing new technology. Our Account Managers work closely with the marketing teams and our demo lab chemists.

This activity requires strong account management, customer service and rapport building skills as well as an ability to talk through a customer’s system requirements.

Responsibilities

• Ensuring the health of your current territory – approaching new and existing customers, delivering workshops on customer sites, providing technical advice to customers reviewing their system needs.
• Sell the Product Portfolio, which includes Liquid Chromatography (HPLC, UPLC, SFC, Prep), Mass Spectrometry (LC/MS, LC‑MS/MS, LC‑HRMS), Light Scattering instruments (MALS, DLS) and Chromatography Data Software (CDS).
• Reviewing and developing your pipeline on a weekly to monthly basis.
• Assessing future pipeline – evaluating customers who are interested in working with Waters solutions and instrumentation; providing application support to our demo chemists and facility in Manchester.

Being a Systems Account Manager involves travel throughout the territory of responsibility and brings you a great degree of flexibility in how you manage your accounts and how you work in the field!

This is a great opportunity to build a successful sales record with the leading measurement company and a great opportunity to learn loads along the way. There are multiple avenues to grow further in Waters both within the role and beyond depending on what you would like to do – this could be within systems sales, marketing or in one of our more technical positions.

Qualifications

• You may have worked in a lab previously or had a sales position. Both are great for us in this role.
• Knowledge or a qualification in a scientific discipline and experience with liquid chromatography and mass spectrometry would be useful.
• A proactive individual committed to customer service and passionate about making processes more efficient and reliable.
• Great problem‑solving skills to support our customers address some of their systems challenges.

Benefits

• Competitive salary
• Company car
• Sales incentive plan
• 25 days annual leave
• Private health and dental insurance
• Contributory based pension scheme

We are proud to be a “Best Place to Work” for equality as awarded by the European Human Rights Campaign Foundation and at Wilmslow we work with a number of partners including Stonewall, STEM Women and STEM Returners to ensure an open and inclusive workplace where people can bring their whole selves to work – this is really important to us! When you join Waters you can contribute to this mission by joining our European Diversity Hub.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community.

Company Description

Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high‑volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics and biology. We collaborate with customers around the world to advance the release of effective, high‑quality medicines, ensure the safety of food and water and drive better patient outcomes by detecting diseases earlier, managing routine infections and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of 16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.

Diversity and inclusion are fundamental to our core values at Waters Corporation. Waters complies with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit and business needs at the time.