Supervisor Patient Access

Dormont Manufacturing Co; Nouvelle-Calédonie; On-site; EUR 41,733 - 52,166; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is seeking a Patient Access Supervisor to onsite at Rutherford Regional Hospital in NC. The role focuses on coordinating patient processing with a strong emphasis on customer service and supervisory leadership.

The position requires experience in patient access or revenue cycle, ability to lead in a fast-paced hospital setting, and a proactive approach to process improvement. A competitive benefits package is offered, with eligibility for an annual bonus plan.

Qualifications

• Experience in Patient Access or patient-facing roles within a hospital environment.
• Revenue Cycle experience
• Ability to prioritize, multi-task and work in a fast-paced, high-volume environment.
• Demonstrates strong leadership qualities and good decision-making abilities.
• Positive attitude

Responsibilities

• Assesses staffing patterns and schedules to optimize departmental resources and productivity.
• Develops and implements a quality assurance program.
• Tracks and reports quality assurance results to leadership and makes recommendations for improvements.
• Keeps abreast of insurance company changes and updates.
• Delegates and assigns work commensurate with knowledge, skills, and experience, and assures the work is performed appropriately.
• Empowers associates to show creativity and innovation to improve operations and develop solutions to problems.
• Maintain constant 24/7 supervisory access for associates as well as hospital administration by rotating call between supervisors.

Skills

Leadership

Prioritization

Multi-tasking

Revenue cycle experience

Patient access

Customer-focused

Clinical office coordination

Job description

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As our Patient Access Supervisor, you will help the Emergency Department manage operational functions while maintaining a customer and patient focus. Every day you will coordinate processes and procedures to ensure efficient patient processing. In addition, having client executive presence and cross functional operational strategy; with an emphasis on process improvement and quality enhancement. To thrive as a Patient Access Supervisor, you’ll be providing exceptional leadership experience in a supervisory role. You will have a broad understanding of daily Patient Access functions and operations.

Patient Access Supervisor | Onsite - Rutherfordton, NC | LifePoint Rutherford Regional Hospital

Here’s what to expect as a Patient Access Supervisor:

• Assesses staffing patterns and schedules to optimize departmental resources and productivity.
• Develops and implements a quality assurance program.
• Tracks and reports quality assurance results to leadership and makes recommendations for improvements.
• Keeps abreast of insurance company changes and updates.
• Delegates and assigns work commensurate with knowledge, skills, and experience, and assures the work is performed appropriately.
• Empowers associates to show creativity and innovation to improve operations and develop solutions to problems.
• Maintain constant 24/7 supervisory access for associates as well as hospital administration by rotating call between supervisors.

Required Qualifications:

• Experience in Patient Access or patient facing roles within a hospital environment.
• Revenue Cycle experience
• Ability to prioritize, multi-task and work in a fast-paced, high-volume environment.
• Demonstrates strong leadership qualities and good decision-making abilities.
• Positive attitude

For this US-based position, the base pay range is $47,597.07 - $59,496.34 per year. Individual pay is determined by role, level, location, job‑related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 5.00%.

Competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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