Strategic Program Manager, Product Operations

Record UK Ltd; Suresnes; Hybride; EUR 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Competitive salary & rewards package

Competitive benefits & annual leave

Career development opportunities

Résumé du poste

HID Global in Suresnes, France is seeking a Program Manager, Product Operations Delivery to coordinate cross-functional execution across the authentication hardware portfolio. You will maintain integrated plans, expose risks, drive action closure, and deliver on NPI, changes, ramp-up, and customer commitments.

The role partners with Product Management, Engineering, Operations, Manufacturing, Supply Chain, Procurement, and Sales to establish KPIs, governance, and automation that improve data

Qualifications

• Bachelor's degree in Business, Engineering, Operations, or a related field.
• 2+ years of experience in program management, project management, product operations, business operations, or a similar cross-functional role.
• Experience coordinating programs in a hardware, manufacturing, technology, or product development environment.
• Strong planning, prioritization, risk management, analytical, and problem-solving skills.
• Strong proficiency with Microsoft Excel, PowerPoint, collaboration tools, and dashboard or reporting workflows.
• Experience supporting NPI, industrialization, manufacturing ramp-up, or supply chain programs.
• Familiarity with PLM, ERP, agile, or SAFe environments.
• Experience with Power Automate, Power BI, AI-enabled productivity tools, or similar automation technologies.
• Experience in identity, authentication, cybersecurity, or enterprise technology markets.

Responsabilités

• Coordinate cross-functional execution across the authentication hardware portfolio, aligning owners, milestones, dependencies, and critical decisions.
• Maintain integrated plans for new product introductions (NPI), product changes, manufacturing readiness, ramp-up, and launches.
• Track delivery risks and customer-impacting issues, drive mitigation plans, and escape when decisions or support are required.
• Monitor customer commitments, backlog, delivery performance, and readiness to identify exceptions before they affect outcomes.
• Facilitate operating reviews and action tracking, ensuring clear ownership, due dates, and timely closure of critical items.
• Build and maintain portfolio dashboards and KPIs, converting inputs from multiple functions into concise, decision-ready status.
• Drive process and reporting automation using Power Automate, AI tools, and other business systems to improve efficiency and transparency.
• Partner with Product Management and Engineering to translate portfolio priorities into executable delivery plans and measurable milestones.
• Work with Operations, Manufacturing, Supply Chain, and Procurement to address constraints, readiness gaps, capacity issues, and supply risks.
• Prepare executive summaries, operational reviews, and decision materials that clearly communicate status, risks, tradeoffs, and next actions.
• Maintain consistent portfolio data and reporting, improving data quality and source-of-truth discipline across teams.
• Identify recurring operational bottlenecks and coordinate corrective actions and continuous improvement initiatives.

Connaissances

Cross-functional coordination

Portfolio management

Risk management

Data analysis

Excel

Power BI

Power Automate

AI tools

Formation

Bachelor's degree in Business, Engineering, Operations, or related field

Outils

Power Automate

Power BI

ERP

PLM

SAFe

Description du poste

HID Global in Suresnes, France is seeking a Program Manager, Product Operations Delivery to coordinate cross-functional execution across the authentication hardware portfolio. You will maintain integrated plans, expose risks, drive action closure, and deliver on NPI, changes, ramp-up, and customer commitments.

The role partners with Product Management, Engineering, Operations, Manufacturing, Supply Chain, Procurement, and Sales to establish KPIs, governance, and automation that improve data