Delivery & Product Ops Program Lead

HID; Suresnes; Sur place; EUR 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Benefits

Culture

Career development

Global organization

Résumé du poste

HID Global IAM is seeking a Program Manager, Product Operations and Delivery in Suresnes, France to turn portfolio priorities into predictable delivery across new product introductions, production readiness, and customer commitments.

You will coordinate cross-functional execution across Product Management, Engineering, Operations, Manufacturing, Supply Chain, Procurement and Sales, maintain integrated plans, and drive action closure with clear visibility into status and decisions.

Qualifications

• Bachelor's degree in Business, Engineering, Operations, Supply Chain, Industrial Management, or equivalent practical experience.
• 2+ years of experience in program management, product operations, or cross-functional roles.
• Experience coordinating programs in hardware, manufacturing, technology, or product development.
• Strong planning, prioritization, risk management, analytical, and problem-solving skills.
• Proficiency with Excel, PowerPoint, and dashboard or reporting workflows.
• Experience supporting NPI, industrialization, manufacturing ramp-up, or supply chain programs.
• Familiarity with PLM, ERP, agile, or SAFe environments.
• Experience with Power Automate, Power BI, AI-enabled productivity tools, or similar automation technologies.
• Experience in identity, authentication, cybersecurity, or enterprise technology markets.

Responsabilités

• Coordinate cross-functional execution across the authentication hardware portfolio, aligning owners, milestones, dependencies, and critical decisions.
• Maintain integrated plans for new product introductions (NPI), product changes, manufacturing readiness, ramp-up, and launches.
• Track delivery risks and customer-impacting issues, drive mitigation plans, and escalate when decisions or support are required.
• Monitor customer commitments, backlog, delivery performance, and readiness to identify exceptions before they affect outcomes.
• Facilitate operating reviews and action tracking, ensuring clear ownership, due dates, and timely closure of critical items.
• Build and maintain portfolio dashboards and KPIs, converting inputs from multiple functions into concise, decision-ready status.
• Drive process and reporting automation using Power Automate, AI tools, and other business systems to improve efficiency and transparency.
• Partner with Product Management and Engineering to translate portfolio priorities into executable delivery plans and measurable milestones.
• Work with Operations, Manufacturing, Supply Chain, and Procurement to address constraints, readiness gaps, capacity issues, and supply risks.
• Prepare executive summaries, operational reviews, and decision materials that clearly communicate status, risks, tradeoffs, and next actions.
• Maintain consistent portfolio data and reporting, improving data quality and source-of-truth discipline across teams.
• Identify recurring operational bottlenecks and coordinate corrective actions and continuous improvement initiatives.

Connaissances

Cross-functional coordination

Planning

Prioritization

Risk management

Analytical thinking

Problem solving

Dashboard/reporting workflows

Excel

PowerPoint

Power Automate

Power BI

AI-enabled productivity tools

Formation

Bachelor's degree in Business, Engineering, Operations, Supply Chain, Industrial Management

Outils

Power Automate

Power BI

PLM

ERP

Description du poste

HID Global IAM is seeking a Program Manager, Product Operations and Delivery in Suresnes, France to turn portfolio priorities into predictable delivery across new product introductions, production readiness, and customer commitments.

You will coordinate cross-functional execution across Product Management, Engineering, Operations, Manufacturing, Supply Chain, Procurement and Sales, maintain integrated plans, and drive action closure with clear visibility into status and decisions.