Senior Key Account Leader: 70–80 Enterprise Accounts

WelcomeTrack; Paris; Hybride; EUR 90 000 - 130 000; Plein temps

Résumé du poste

WelcomeTrack is seeking a seasoned Key Account Manager to own and grow a portfolio of 70-80 strategic B2B clients, primarily in SaaS HR/tech sectors. You will lead renewals, upsell, cross-sell, and win-back opportunities to drive ARR and NRR growth.

Fluent in English and native French, you will collaborate with Customer Success and internal teams to deliver strong client value and long-term commercial impact across multi‑stakeholder environments.

Qualifications

• 7-10 years of professional experience, including at least 3 years in a Key Account Manager or Strategic Account Manager role.
• Native French speaker and fluent in English.
• Experience managing complex enterprise SaaS/hR tech sales with multi-stakeholder cycles.
• Proven track record of retaining and growing enterprise accounts through upsell, cross-sell and win-back strategies.
• Commercially assertive, proactive, and comfortable leading negotiations and building trusted relationships.

Responsabilités

• Own and grow a portfolio of 70-80 strategic B2B clients, guiding renewals and expansions.
• Lead ARR and NRR growth with a 10% upsell growth target across the portfolio.
• Collaborate with Customer Success and internal teams to deliver strong client value and measurable impact.
• Navigate complex sales cycles with senior decision-makers and multiple stakeholders.

Description du poste

WelcomeTrack is seeking a seasoned Key Account Manager to own and grow a portfolio of 70-80 strategic B2B clients, primarily in SaaS HR/tech sectors. You will lead renewals, upsell, cross-sell, and win-back opportunities to drive ARR and NRR growth.

Fluent in English and native French, you will collaborate with Customer Success and internal teams to deliver strong client value and long-term commercial impact across multi‑stakeholder environments.