Strategic Accounts Director - Tech & BPO Growth

Concentrix; Paris; On-site; EUR 70,000 - 110,000; Full time

Job summary

Concentrix is seeking an experienced account management professional to lead strategic client relationships and growth initiatives. You will partner with CIOs, CTOs, CMOs and CXOs to align Concentrix services with client business objectives and drive profitable outcomes.

The role focuses on developing and executing strategic account plans, managing governance, and delivering high-quality service across internal teams to maximize client value.

Qualifications

• Experience in managing strategic accounts.
• Proven ability to drive growth through cross-selling and up-selling.
• Strong communication and presentation skills with senior stakeholders.

Responsibilities

• Build and maintain long-term relationships with assigned clients across the CIO, CMO, CTO and CXO personas.
• Develop sustainable, profitable account plans addressing whitespace and growth opportunities.
• Align Concentrix Technology solutions with client strategy and business needs.

Skills

Account management

Client relationships

C-level engagement

Strategic planning

Cross-functional collaboration

Risk management

Job description

Concentrix is seeking an experienced account management professional to lead strategic client relationships and growth initiatives. You will partner with CIOs, CTOs, CMOs and CXOs to align Concentrix services with client business objectives and drive profitable outcomes.

The role focuses on developing and executing strategic account plans, managing governance, and delivering high-quality service across internal teams to maximize client value.