Strategic Telecom Account Manager — Growth & Partnerships

Convergys; Paris; Sur place; EUR 65 000 - 95 000; Plein temps

Résumé du poste

Concentrix in Paris, France seeks an experienced Account Manager to deepen client partnerships across CIO/CTO/CXO levels and to drive growth within assigned portfolios. You will align Concentrix Technology solutions with client strategy, manage governance, and deliver tailored solutions that meet contractual obligations.

You will monitor risk, track KPIs, and collaborate with internal teams to maximize revenue, cross-sell opportunities, and client satisfaction.

Responsabilités

• Builds and maintains strong, long-term relationships with assigned clients.
• Develops sustainable and profitable strategic account plans addressing whitespace, cross-selling and up-selling opportunities.
• Ensures financial KPIs (revenue, new business signings, gross margin) are met and maximizes TAM share.
• Aligns client opportunities with Concentrix Technology solutions and partnerships.
• Installs and manages account governance with the client and contractual obligations.
• Engages C-Level stakeholders to drive strategic conversations and initiatives.
• Monitors market trends and client data to identify growth opportunities and provide recommendations.
• Collaborates with Portfolio Leaders, Sector Leads and internal teams to align activities with business goals.

Description du poste

Concentrix in Paris, France seeks an experienced Account Manager to deepen client partnerships across CIO/CTO/CXO levels and to drive growth within assigned portfolios. You will align Concentrix Technology solutions with client strategy, manage governance, and deliver tailored solutions that meet contractual obligations.

You will monitor risk, track KPIs, and collaborate with internal teams to maximize revenue, cross-sell opportunities, and client satisfaction.