Store Team Leader: Customer Experience & Growth

BIRKENSTOCK; Toulouse; Vor Ort; EUR 32.000 - 45.000; Vollzeit

Zusammenfassung

BIRKENSTOCK is a global footwear brand committed to quality and inclusion. We are seeking a Store Manager in Toulouse who will champion customer experience, lead the team, and drive commercial success.

In this role you will collaborate with the Store Manager to elevate brand presence, inspire colleagues, and ensure the store achieves its KPIs while delivering exceptional service and fashion-forward experiences for customers.

Qualifikationen

• Several years of professional experience in the retail sector.
• First experience in store management is an advantage.
• Passion for sales and customer service with openness to all people.
• Curiosity about fashion/footwear trends and affinity for social media.
• Results-driven with knowledge of retail KPIs.

Aufgaben

• Convey values and quality of our products to customers and inspire the team.
• Support the Store Manager in creating a positive working atmosphere and coach colleagues.
• Monitor commercial performance and KPIs to keep performance high.
• Plan store development and brand awareness together with the Store Manager.
• Lend a hand and find solutions to challenges with an open ear.

Kenntnisse

Retail experience

Store management

Sales & customer service

Brand passion

French/English bilingual

Tools

MS Office

Cash register systems

Jobbeschreibung

BIRKENSTOCK is a global footwear brand committed to quality and inclusion. We are seeking a Store Manager in Toulouse who will champion customer experience, lead the team, and drive commercial success.

In this role you will collaborate with the Store Manager to elevate brand presence, inspire colleagues, and ensure the store achieves its KPIs while delivering exceptional service and fashion-forward experiences for customers.