Customer Experience Specialist – Premium Footwear

BIRKENSTOCK; Villefontaine; Presencial; EUR 20 000 - 27 000; Tempo integral

Resumo da oferta

Birkenstock is seeking a customer-facing retail assistant in Villefontaine to provide a warm, knowledgeable shopping experience and manage daily POS transactions including exchanges and refunds.

You will present products according to guidelines, assist with stock replenishment, and work with colleagues to keep the shopfloor inviting. Fluency in French and English is required, with other languages a plus.

Qualificações

• Initial professional experience in high-quality retail (shoe retail preferred).
• Strong customer service orientation and ability to be a confident point of contact.
• Fluent in French and English; other languages are an advantage.

Responsabilidades

• Deliver comprehensive and personal service to customers.
• Present products in an inviting way according to brand guidelines.
• Handle cash register transactions, exchanges, and refunds accurately.
• Assist with stock replenishment and general store tasks.

Conhecimentos

Customer service

Cashier system

People skills

French (fluent)

English (fluent)

Ferramentas

POS system

Stock management

Descrição da oferta de emprego

Birkenstock is seeking a customer-facing retail assistant in Villefontaine to provide a warm, knowledgeable shopping experience and manage daily POS transactions including exchanges and refunds.

You will present products according to guidelines, assist with stock replenishment, and work with colleagues to keep the shopfloor inviting. Fluency in French and English is required, with other languages a plus.