Assistant Store Manager Toulouse (m/f/d) | NEW OPENING

BIRKENSTOCK; Toulouse; On-site; EUR 32,000 - 45,000; Full time

Job summary

BIRKENSTOCK is a global footwear brand committed to quality and inclusion. We are seeking a Store Manager in Toulouse who will champion customer experience, lead the team, and drive commercial success.

In this role you will collaborate with the Store Manager to elevate brand presence, inspire colleagues, and ensure the store achieves its KPIs while delivering exceptional service and fashion-forward experiences for customers.

Qualifications

• Several years of professional experience in the retail sector.
• First experience in store management is an advantage.
• Passion for sales and customer service with openness to all people.
• Curiosity about fashion/footwear trends and affinity for social media.
• Results-driven with knowledge of retail KPIs.

Responsibilities

• Convey values and quality of our products to customers and inspire the team.
• Support the Store Manager in creating a positive working atmosphere and coach colleagues.
• Monitor commercial performance and KPIs to keep performance high.
• Plan store development and brand awareness together with the Store Manager.
• Lend a hand and find solutions to challenges with an open ear.

Skills

Retail experience

Store management

Sales & customer service

Brand passion

French/English bilingual

Tools

MS Office

Cash register systems

Job description

BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply footed on a family tradition of shoemaking that can be traced back to 1774. With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.

YOUR RESPONSIBILITIES:

• The customer experience is your top priority: you convey the values and quality of our products, inspire with your open personality and product know-how and motivate your colleagues by acting as a role model.
• Together with the Store Manager, you create an appreciative and positive working atmosphere in which big and small successes are celebrated together. You support with administrative tasks, coach and inspire the team and give everyone the chance to continuously improve and develop.
• You always keep an eye on the commercial success of your store, the set targets and the associated KPIs - and intervene to keep performance at the highest level.
• Together with the Store Manager, you will plan how you can continuously develop the store and increase our brand awareness.
• Your colleagues can count on you at any time because you will lend a hand where needed, always have an open ear and find a solution for every challenge.

YOUR EXPERIENCE AND COMPETENCIES:

• Several years of professional experience in the retail sector, first experience in store management is an advantage
• Passion for sales and customer service, an uncompromising openness towards all people and the ability to motivate and inspire others
• Curiosity and understanding of (emerging) trends in fashion / footwear as well as an affinity for social media
• Results-oriented approach, understanding of retail-specific KPIs and an eye for detail
• Proficient with MS Office as well as with common cash register systems
• Fluent French and English communication skills are essential
• Finally, you are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us!

WE OFFER:

BIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is.

Please hand in your application in English.