Store Manager Chamonix F - M H/F

Moncler; Les Plans; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Moncler is seeking a Store Manager for its Chamonix boutique to drive sales and elevate client experience. You will lead a team, coach staff, and ensure top-tier service that reflects the brand's luxury standards.

You will maintain excellent visual merchandising and product presentation while building long-lasting client relationships and expanding the brand's presence in a competitive market.

Qualifications

• 3–5 years of managerial experience in structured fashion luxury or retail.
• Degree with specialization in Retail/Hospitality Management is a plus.
• Fluency in English and French; additional language is a plus.
• Strong client service and clienteling skills; knowledge of luxury fashion trends.

Responsabilités

• Lead the boutique team to achieve sales and KPI targets.
• Create lasting client relationships through attentive service and clienteling.
• Maintain high visual merchandising and store standards; ensure cleanliness and appearance.
• Coach and develop staff; empower others and nurture talent.

Connaissances

Clienteling

Luxury fashion knowledge

Team leadership

Sales generation

Formation

Retail/Hospitality Management degree

Outils

MS Office

Clienteling systems

Payments systems

Warehouse management systems

Description du poste

Overview

Moncler is looking for a Store Manager to lead its boutique in Chamonix. The Store Manager strives to reach excellence in business performance and key qualitative objectives always going beyond expectations, inspiring, managing and coaching the team.

Your Impact

• Create a genuine, attentive and long lasting relationship with the clients, based on listening, meeting and exceeding client's needs and expectations
• Be focused on excellent performances and results, based on clear KPIs, in a challenging competitive environment
• Maintain visual merchandising standards and the overall standards in terms of technical maintenance, cleanness, staff personal appearance
• Constantly enhance the knowledge of the brand's history and values,promote collections and product features
• Create an exciting work environment where trust and respect for diversity is valued
• Empower others through engagement and motivation: recognize individual strengths and provide solutions to consisitently improve
• Recognize talent and potential, as well as a feedback-oriented coaching environment, whilst ensuring team and individuals development
• Lead the team to achieve common goals, identifying clear priorities, tasks and definition of role

Qualifications

• around 3/5 Years previous experience in managerial roles in structured Fashion Luxury and Retail Companies
• Degree with specialization in Retail/Hospitality Management would be a plus
• Willingness to evolve in the organization
• Strong sensitivity to luxury fashion, products, and industry trends
• Proven excellent client service/Clienteling skills
• Excellent styling skills with the ability to create inspiring and commercially relevant product assortments
• Fluency & sophistication in English and French, while another language is a plus
• Digitally aware. Deep knowledge of MS Office and proven experience in clienteling, payments and warehouse management systems and tools

We would appreciate a person that is:

• Proven track record of successful sales generation, building clientele and managing team development
• Analytic mindset and strong attention to detail
• Product sensitivity

Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.