Station Manager - Lead Operations, Fleet & Team

Roadsurfer; Paris; Hybrid; EUR 36,000 - 38,000; Full time

Benefits offered by this job

Team events

Camper budget

Discounts

Health insurance

Meal vouchers

Job summary

roadsurfer is seeking a Station Manager to lead and establish a new location in France. You will oversee day-to-day operations on-site, collaborate with central departments, and ensure high service standards while coordinating vehicle returns, handovers, and preparation.

You will drive process improvements, communicate with international teams, manage the on-site staff, recruit talent, and oversee fleet documentation, upkeep, and partner coordination.

Qualifications

• Successfully completed training or studies in a relevant subject area or comparable qualification.
• At least 1-2 years of relevant work experience, preferably in car rental, tourism, or similar — career changers welcome.
• Experience in leading employees or teams is advantageous.
• High service and customer orientation with a friendly and open demeanor.
• You are a hands-on and effective communicator.
• You are a resilient problem solver and highly organized.
• You speak excellent English, on top you also speak the language for the country you applied for fluently.

Responsibilities

• Your roadsurfer Station - Location Management: you take on independent leadership and establishment of the location, closely collaborating with central departments to oversee day-to-day operations on-site.
• Process Optimization: you successfully implement existing standards and processes while contributing your own ideas (coordinating vehicle returns, handovers, and vehicle preparation).
• Collaboration with roadsurfer Stations: you maintain constant communication with all international teams to ensure ongoing improvements.
• Team Leadership: as a Team Leader, you motivate and lead your on-site team. This includes onboarding, effective task planning, and quality control.
• Recruitment: you have control over building your team and seek the right talent for your location.
• Fleet Management: you always have an overview of the local vehicle fleet for rental and sales: documentation, maintenance, cleanliness, and coordination with local service partners.
• Customer Consultation: you advise customers on our products, myroadsurfer, abo, spots, and rent, and send them out as happy roadsurfers on the roads of Europe.

Job description

roadsurfer is seeking a Station Manager to lead and establish a new location in France. You will oversee day-to-day operations on-site, collaborate with central departments, and ensure high service standards while coordinating vehicle returns, handovers, and preparation.

You will drive process improvements, communicate with international teams, manage the on-site staff, recruit talent, and oversee fleet documentation, upkeep, and partner coordination.