Station Manager - Lead Operations, Fleet & Team

Roadsurfer; Goussainville; On-site; EUR 36,000 - 38,000; Full time

Benefits offered by this job

Team events

Camper budget

Discount platform

Health insurance

Meal vouchers

Job summary

roadsurfer is seeking a Station Manager to lead an on-site team and oversee daily operations at the station. You will drive process improvements, coordinate vehicle returns and handovers, and collaborate with international teams to enhance customer experiences across Europe.

The role requires leadership experience, a customer-focused mindset, and strong communication. A driver’s license and English fluency are essential; German or local language skills are a plus.

Qualifications

• Training or studies in a relevant subject or comparable qualification.
• 1–2 years of relevant work experience (car rental, tourism or similar).
• Experience leading employees or teams is advantageous.
• High service and customer orientation with a friendly and open demeanor.
• Hands-on and effective communicator.
• Resilient problem solver and highly organized.
• Fluent English, and fluent in the local country language.

Responsibilities

• Station location management and independent leadership of the site, coordinating with central departments.
• Implement and optimize processes, coordinating vehicle returns, handovers, and preparation.
• Maintain ongoing communication with other roadsurfer stations to drive improvements.
• Lead and develop the on-site team, plan tasks, and ensure quality control.
• Recruit and build the local team to fit the location needs.
• Oversee fleet management: documentation, maintenance, cleanliness, and partner coordination.
• Advise customers on roadsurfer products and services to create happy customers.

Skills

Customer service orientation

Communication skills

Leadership

Problem solving

Organization

English fluency

Driver’s license

Education

Relevant degree or training

Job description

roadsurfer is seeking a Station Manager to lead an on-site team and oversee daily operations at the station. You will drive process improvements, coordinate vehicle returns and handovers, and collaborate with international teams to enhance customer experiences across Europe.

The role requires leadership experience, a customer-focused mindset, and strong communication. A driver’s license and English fluency are essential; German or local language skills are a plus.