Stage - Support IT (Janvier 2027)

Malt; Paris; Hybrid; EUR 12,000 - 20,000; Full time

Benefits offered by this job

Paid vacation

Lunch vouchers

Transport reimbursement

Hybrid remote policy

Annual team events

Books program

Job summary

Malt in Paris is seeking an IT Support intern to assist our manager in daily tasks, bridging technical IT support and employee experience. You will gain autonomy while supporting a high-growth European scale-up.

You will handle Level 1 and 2 support across Europe, learn onboarding/offboarding automation, manage Macs hardware, and contribute to internal knowledge bases and productivity tools. Fluency in English and a proactive mindset are essential.

Qualifications

• Master's degree in Computer Science or IT required.
• Fluent English; able to communicate with international teams.
• Enthusiasm for learning full IT spectrum: infra to automation.

Responsibilities

• Support IT across Europe (L1 & L2) and assist the manager daily.
• Help automate onboarding/offboarding and streamline admin tasks.
• Assist in configuring and maintaining Macs (M5) and devices.
• Contribute to internal knowledge base and productivity tools.

Skills

English fluency

Automation mindset

Problem solving

Autonomy

Education

Master's in CS/IT

Tools

MDM tools

Mac hardware

IT infra

Job description

Discover our galaxy

Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 1,000,000 talented freelancers with 100,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:

• A diverse team of 600 Malters across 6 European countries
• A culture that champions equality (50% of our Comex are women) and inclusive growth
• Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI
• A mission to give everyone the freedom to work differently

Ready to help shape the future of work? Your next chapter starts here!

At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.

Explore your future career

As an IT Support intern at Malt, you will work hand-in-hand with your manager to support a high-growth European scale-up. You act as real support for your manager in his daily actions thanks to real teamwork while becoming autonomous. You will act as a bridge between technical IT support and employee experience. At the same time, you will be able to invest in internal projects thanks to your proactive mindset.

Key Responsibilities

• International Tech Support (Level 1 & 2): Dive into the heart of our European operations. You will support Malters across France, the UK, Spain, Germany, and Benelux, mastering SIIT to turn technical hurdles into seamless workflows.
• The Automation Architect: Kill manual work. You will learn to automate the onboarding/offboarding lifecycle, transforming repetitive admin into a streamlined, "set-and-forget" digital engine.
• Hardware Masterclass: Manage a premium fleet of Macs (M5). You’ll lead configuration, deployment, and preventive maintenance using professional MDM tools to keep our hybrid workforce performing at 100%.
• Global Asset Strategy: Own the business side of IT. You’ll maintain an accurate global inventory, ensuring our hardware investments are tracked and optimized.
• Building the "Company Brain": Scale our collective intelligence. You’ll optimize internal procedures and build out our Knowledge Base (tutorials, FAQs, and security guides) to empower every Malter.
• Mission-Critical Projects: Don’t just support, innovate. You will contribute to continuous improvement projects, developing internal productivity tools that directly impact our remote sites and offices.

About You

• Your pursuing a Master degree (Bac +3/5) in Computer Science or IT. You aren’t looking for a siloed role; you want to explore the full spectrum of IT, from infrastructure to automation.
• The Digital Investigator: You might not have every answer yet, but you know exactly where to find them. You are resourceful, methodical, and love solving technical puzzles.
• Proactive Innovator: You have an "Automation First" mindset. If a process feels slow, your first instinct is to build a better version and leave the system stronger than you found it.
• Global Communicator: Your English is fluent (professional level). You are comfortable being the technical point of contact for our diverse international teams.
• High "Get-it-Done" Factor: You thrive on autonomy. You learn fast, adapt quickly, and take pride in diagnosing and resolving issues independently.
• Impact-Driven: You want to see the direct results of your work on a company’s growth. At Malt, your contribution is visible every single day.

Malt is the perfect space to thrive personally and professionally

• Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris
• Paid vacation - 1 paid day/month worked for interns, 5 weeks/year for apprenticeships
• Lunch vouchers: €9/day on your Swile card
• Transportation: 50% reimbursement (any type of transport)
• Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow
• Remote work: Hybrid remote policy
• Annual team building events

At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.

Your profile may be subject to background screening. For more information see our candidate privacy policy.

We believe people hire people. While we use AI to help our team manage the high volume of applications we receive, it never replaces our personal touch. Think of AI as our administrative assistant—it helps us stay organized, but all final decisions are made by our Talent Acquisition team members who look for the unique value you bring.