Spanish Speaking Customer Support Specialist

Cross Border Talents; Lyon; On-site; EUR 20,000 - 30,000; Full time

Benefits offered by this job

Meal allowance

Monthly transport allowance

Private health insurance

Job summary

A customer service management firm is seeking a professional with advanced Spanish and strong English skills to join their team in Lisbon. Responsibilities include assisting sellers and buyers and contributing to customer satisfaction. Candidates should have at least one year of experience in customer service or related fields. Benefits including meal and transport allowances, and private health insurance after six months make this opportunity attractive for proactive individuals looking to excel in a dynamic environment.

Qualifications

• Minimum 1 year experience in customer service or related roles.
• Must hold an EU ID, Residence Card, or valid Visa.

Responsibilities

• Support sellers and buyers with expertise.
• Influence seller success and manage accounts.

Skills

Advanced Spanish (C2)

English (minimum B2)

Sales awareness

Customer-oriented mindset

Job description

Location

Lisbon, Portugal

Work Setup

On-site

Are you a customer service professional with advanced Spanish skills (C2) and at least B2 level in English? Join our team in Lisbon and support sellers and buyers with your expertise.

Schedule

• Monday to Sunday: 08:00 - 17:00 or 09:00 - 18:00 (rotative shifts)
• 2 rotative days off per week
• At a later stage, the client may switch to 24/7 coverage (rotative shifts)

Your Profile

• Spanish language skills at C2 level
• English language skills at minimum B2 level
• Minimum 1 year experience in customer service, telesales, account management, customer success, or business development-related roles
• Strong sales awareness and ability to influence seller success (mandatory)
• Proactive and customer-oriented mindset
• Must hold an EU ID, Residence Card, or valid Visa
  • Manifestação de Interesse also accepted
  • Visa support may be discussed during the process

What We Offer

• Meal allowance (daily)
• Monthly transport allowance
• Private health insurance
  • Available from day 1 (employee contributes a monthly fee)
  • Fully covered by the company after 6 months
• Full onboarding support
• Dynamic and international work environment

Apply now and become part of a fast-paced, customer-focused team!